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  1. #1

    No Support since I don't know my hosting company?!

    Hello:

    I signed up with SiperNet a year ago, and I left my site pratcially idle for the last 7 months or so. I found out SiperNet merged with this company that will take care of the billing / support.

    I forgot which company and I checked all my e-mail accounts and I would find nothing from sipernet support or any host company support e-mails??

    I now want to enable SSL on my site and don't kno who I could contact. I contacted SiperNet on this forum and sent e-mail to [email protected], but no luck.

    What should I do???

    Anthony

  2. #2
    What about doing a WHOIS on your domain? Can you track it down that way?

  3. #3
    Join Date
    Feb 2002
    Location
    England
    Posts
    677
    Originally posted by Olivia
    What about doing a WHOIS on your domain? Can you track it down that way?
    Beat me to it!
    dot5hosting.com
    [email protected]
    "We look after our customers, or someone else will"

  4. #4
    Join Date
    Apr 2002
    Location
    USA
    Posts
    5,779
    Who are you paying every month?

  5. #5
    Hey, tried the WHOIs, and its points to sipernet servers.

    Also, there are no e-mails from any hosting company that verify that my cc is being billed. I'm using my parnter's credit card so I can't check his statements. But i'll ask him


    Anthony

  6. #6
    Join Date
    Sep 2002
    Posts
    256
    I'm guessing this is some sort of website that never needs updating somehow. (self-maintenance message board ? static page with no changing info ?)

  7. #7
    Join Date
    Jul 2002
    Posts
    541
    Well, want to get contacted by the host quick? Report your charge card (which I am assuming is auto-charging monthly, right?) stolen and let him find you once payment stops coming in.

    -Wc-

  8. #8
    Originally posted by tanger
    I'm using my partner's credit card so I can't check his statements. But i'll ask him

    Anthony

    ummm...that would be the first logical step.

  9. #9
    Join Date
    Jan 2002
    Location
    Luxembourg
    Posts
    1,145
    Not sure if it still is active, but I found the (ex) owners ICQ : 103072001

  10. #10
    Join Date
    Jul 2002
    Posts
    541
    Oops, missed that detail about the lifepartner's credit card. Sorry.

    Think he/she could either checkout the statement, and cancel the card if need be?

    -WC-

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