Due to being unhappy with the current level of service and uptime with my current reseller host, i would like to move to a different host.
I have located the "New" host that would seem to have everything i need and would now like to start figuring out how to move my clients over with the least amount of bother.
So, I understand that with WHM you have the facility to transfer from Cpanel to Cpanel, but this option isnt available in my reseller WHm. Is there another way i can do this safely without losing any data, including Databases, Email accounts etc etc.
Hope someone can help... thanks in advance if you can.
Thanks for the speedy response. However, i have a couple of other issues with this.
For the couple of accounts that i have under my own reseller umbrella, i indeed did what you suggested and backed them up then uploaded them in cpanel and everything seemed to have uploaded fine, apart from the users for the databases werent there. Did i miss something when doing the backup?
Also, my accounts are automatically created with PHPManager, which encrypts the end users password. So i havent got access to each individuals accounts. Ihave each of their usernames, but no passwords. I can change their passwords in PHPManager client control, but thats it.
I am assuming you backed up the database also or did a database dump correct?
It has always moved the users for me when doing it that way.
The passwords shoud move also if not the only suggestion is to change the passwords thru WHM and email your clients the their new passwords. My suggestion is to be honest with the clients telling them you are moving them to a more stable server, if not you can just tell them you had to change the passwords as part of a security audit and they will need to change them again.
Well this is just confusing the hell out of me. I'm really not sure where i am going wrong. Can you run down what i am doing and see if you can spot any mistakes please.
1) download todays backup from server #1 to local drive.
2) upload todays backup to "restore a backup" section.
3) watch as everything is installed, including emails etc etc.
4) check to see if DB's have been created in MySQL section.
5) see that they have not been uploaded or created.
6) download backups of current DB's
7) upload DB backups to "restore an SQL backup" section
8) check to make sure DB created succesfully.
The database is created correctly, with all the data included. Fine.
But, no users uploaded or associated with any DBs.
This is where the problem is. Without the users, the DBs are not going to work.
I have tried zipping and getting the home directory, and i have tried the above (backup and restore), but still no good.
Is there a difference between doing a datadump? How would i go about doing that?