Results 1 to 13 of 13
Thread: Blatant spammer what to do?
-
10-04-2002, 03:47 AM #1Disabled
- Join Date
- Jun 2002
- Location
- long beach
- Posts
- 207
Blatant spammer what to do?
Hello,
I had a guy sign up this week I even talked to him on the phone for a while.
Not 2 days in to his new account my server load bumps up to 300-400 I check the logs and sure eneuph a massive spam attack.
I suspended his account and stopped his billing, I havn't contacted him yet.
Any suggestions on what to say and how to handle this?
Thanks all,
-Charles
-
10-04-2002, 04:09 AM #2Web Hosting Master
- Join Date
- Apr 2002
- Location
- USA
- Posts
- 5,783
Terminate his account send him an email that says his account has gone bye bye for spamming.
-
10-04-2002, 05:52 AM #3Disabled
- Join Date
- Jun 2002
- Location
- long beach
- Posts
- 207
Sounds like a plan........
-
10-04-2002, 08:28 AM #4Web Hosting Evangelist
- Join Date
- Jul 2002
- Posts
- 541
Hmm, do you guys then refund his money, or do you just fight his chargeback?
-WC-
-
10-04-2002, 08:35 AM #5Web Hosting Master
- Join Date
- Apr 2002
- Location
- USA
- Posts
- 5,783
I would fight the charge back and go as far as hiring a collection agency to go after them for any fees I incur if they do a chargeback I will try and ruin their credit.
I hate spammers my TOS says their account will be terminated and their credit card charged $500.00 if caught no refunds.
-
10-04-2002, 09:38 AM #6Web Hosting Evangelist
- Join Date
- Jul 2002
- Posts
- 541
hmm, I suppose that assumes they are in the US. Would be more difficult to hire a collection agency against someone outside of your local country.
-WC-
-
10-04-2002, 01:18 PM #7Disabled
- Join Date
- Jun 2002
- Location
- long beach
- Posts
- 207
I hate spammers my TOS says their account will be terminated and their credit card charged $500.00 if caught no refunds.
Thanks,
Charles
-
10-04-2002, 01:44 PM #8Aspiring Evangelist
- Join Date
- Sep 2002
- Posts
- 391
Is there a way, or program, that allows you to know when an account is sending a lot of e-mail. Say, something that alerts you that xx amount of e-mails have been sent in xx time?
Richard
Multiple Domain Hosting | See our Ad in PC Magazine
Windows Reseller Hosting @ www.e3servers.com
-
10-04-2002, 03:18 PM #9Disabled
- Join Date
- Jun 2002
- Location
- long beach
- Posts
- 207
Is there a way, or program, that allows you to know when an account is sending a lot of e-mail. Say, something that alerts you that xx amount of e-mails have been sent in xx time?
I usually use the: last function in ssh then if there are several hits to one email you can tell if it's spam.
What i would like too is a email alert: customer #### has sent 100 emails in less then 30 minutes.
-Charles
-
10-04-2002, 04:21 PM #10Web Hosting Guru
- Join Date
- Aug 2002
- Location
- Downers Grove, IL
- Posts
- 304
the mass e-mail notification is a good idead, but you also have to be careful that you don't cut someone off because they used the mass e-mail option in their msg board software. more often then not, those e-mails aren't spam, but more along the lines of useful msg's about the community.
-
10-04-2002, 04:30 PM #11Aspiring Evangelist
- Join Date
- Sep 2002
- Posts
- 391
Originally posted by ImLagging
the mass e-mail notification is a good idead, but you also have to be careful that you don't cut someone off because they used the mass e-mail option in their msg board software. more often then not, those e-mails aren't spam, but more along the lines of useful msg's about the community.Richard
Multiple Domain Hosting | See our Ad in PC Magazine
Windows Reseller Hosting @ www.e3servers.com
-
10-04-2002, 04:55 PM #12Web Hosting Master
- Join Date
- Sep 2002
- Posts
- 3,892
depending on the mta you are using, you could increase the delivery delay time for messages sent from that account, effectively throttling the amount of possible spam they are able to send out before you have a chance to look at the situation personally.
[off to write a shellscript to do it in postfix]
cheers,
paul* Rusko Enterprises LLC - Upgrade to 100% uptime today!
* Premium NYC collocation and custom dedicated servers
call 1-877-MY-RUSKO or paul [at] rusko.us
dedicated servers, collocation, load balanced and high availability clusters
-
10-04-2002, 05:19 PM #13Disabled
- Join Date
- Jun 2002
- Location
- long beach
- Posts
- 207
depending on the mta you are using, you could increase the delivery delay time for messages sent from that account, effectively throttling the amount of possible spam they are able to send out before you have a chance to look at the situation personally.
Incredible ever since I started this thread our business has been bombarded with Spam almost every account on out contact page had some sort of Spam sent in the last hour.
coincidence
We need to start a mob against these guysLast edited by DWHS; 10-04-2002 at 05:48 PM.