On 31 December 2001 I signed up for an account with their company; it was a cheap hosting that suited my needs. The domain of my account is www.marcelogigli.com
[At that moment, when i filled in the forms, i knew almost nothing about domains, and i thought that I would be the owner of my domain although Penhost was going to register it.]
My account was setup correctly in a day. But, several months after that, in two opportunities, my webpage went out of service for several days WITHOUT ANY NOTICE from them!. When i emailed them, they briefly told me that they had changed their servers. And each time, after they changed servers, when finally my homepage appeared again online, it was a BLANK homepage so i had to complained to them about my files.
But what is happening now is worse than that. Since A LOT OF days, my webpage is not working at all, and i cannot contact Penhost because their webpage is not available and their DNS servers do not work.
I have performed a whois search and i have realized that "my" domain is not mine. Penhost is the registrant, and they are the administrative contact.
I have paid one year of webhosting to Penhost, my page is not working and i cannot transfer my domain to another company because Penhost is the owner of the domain www.marcelogigli.com (is there anything i can do to solve the problem?)
- Never, never, never sign up for an account neither at Penhost Inc. (if it continues to exist... ) nor at Erboy (same owner...same servers...)
- For newbies like me : before registering a domain, be sure that YOU will be the owner.
I feel sorry for you that they stole your domain name, sadly enough there is nothing you can do unless they release the domain name or it expires. I would report them to godaddy.com, but not sure what that will help.
L. James Prevo - President/Owner
Prevo Network, LLC - http://www.prevo.net Est. 1999 - Month to Month Billing!!
I see now that both Penhost and Erboy are no longer on-line. Must have collapsed. I almost signed up with Penhost, too. Maybe that's a lesson in not going for the great deals offerred by young companies?