Results 1 to 13 of 13
  1. #1
    Join Date
    Oct 2001
    Location
    The Ozarks
    Posts
    888

    melbourneit.com.au

    Does anyone from melbourneit.com.au frequent these forums?

  2. #2
    Join Date
    Nov 2001
    Location
    Australia Sydney
    Posts
    439
    I dont belive so mate!!

    never seen anyone

    need any help?
    HostHeadQuarters.com
    Reliable Hosting
    Great Support

  3. #3
    Join Date
    Aug 2001
    Location
    Australia
    Posts
    934
    Join the DNS list for some healthy discussions on Aussie Domain issues;

    http://www.auda.org.au/list/dns/
    Web Hosting since 1999

  4. #4
    Join Date
    Oct 2001
    Location
    The Ozarks
    Posts
    888
    Originally posted by Marts
    I dont belive so mate!!

    never seen anyone

    need any help?
    One of my customers is having some problems with a domain registered thru them and asked me to talk with them. Not getting any response to emails and thought they may possibly have a rep that frequents these boards. Oh wll, i will keep trying i guess.

  5. #5
    Join Date
    Aug 2001
    Location
    Australia
    Posts
    934
    I have found that posting a note on the auDA DNS list will often bring a swift reply. It's worth a try. If you feel that you are not getting the service you want from Melbourne IT, don't forget we now have a rich variety of competing companies all looking for your business. We have personally found Enetica to be terrific, every telephone call is answered and action is immediate on any issue.
    Web Hosting since 1999

  6. #6
    Join Date
    Aug 2000
    Location
    Tacoma, Washington
    Posts
    9,576
    In my experience, the only way to deal with INWW (Melboune IT) is to get on the phone (ala NetSol), and talk till the issue is solved right there and then.

    Not the friendliest of registrar's to deal with. And don't get me started on that 'domain key' system they use...

    Greg Moore
    Former Webhost... now, just a guy.

  7. #7
    Join Date
    Jul 2002
    Posts
    288
    Ahh you love the domain key system too? What a *cough* fantastic *cough* little system they have there

    But I agree, the ONLY way to get through to them is to call.

  8. #8
    Join Date
    Oct 2001
    Location
    The Ozarks
    Posts
    888
    Thanks for the input...I will figure out the time difference and give them a call

  9. #9
    Join Date
    Aug 2001
    Location
    Australia
    Posts
    934
    It's 10am here now (in Melbourne).

    http://www.worldtimeserver.com is good for calculating times.
    Web Hosting since 1999

  10. #10
    Join Date
    Oct 2001
    Location
    The Ozarks
    Posts
    888
    Wow... Dennis solved the issue, switched the contact info, and sent the new info out: Total time on hold: 6 mins Time talking 2 mins.....6 emails no response...gotta love the phone! I didn't use it as I am so used to calling NetSol and not getting anywhere. Thanks for all your help, my client is back in business!

  11. #11
    Join Date
    Jul 2002
    Posts
    288
    Good to hear

  12. #12
    Join Date
    Aug 2000
    Location
    Tacoma, Washington
    Posts
    9,576
    told ya - the phone is the only way to work with them

    Greg Moore
    Former Webhost... now, just a guy.

  13. #13
    Join Date
    Jun 2002
    Location
    Arabia
    Posts
    678
    Got a customer referal this week, his host couldn't understand or handle melbourneit.com.au's sytems - will give them a try Wednesday and see how it goes - can't be worst than Netsol

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