I would go only with that company which has no less than two telephone numbers and the real mail address in the contact information. Otherwise, it may turn out that this "company" is a college student who bought reselling account and is doing "hosting business" in his free time.
I did a search. If someone can point me to an actual negative post about either gearhost.com or alwayswebhosting.com where something was actually their fault that would be appreciated. Other than that I still have a tough choice on my hands in deciding between the two.
Much thanks for the positive comments. Keep us updated Steve; I too would enjoy any feedback from customers. Seems to keep us inline .
███ Ryan Kekos GearHost - HostingCon Advisory Board and Speaker
███ PaaS Cloud for .NET and PHP Developers
███ 100% real cloud - all apps/sites live in web farm clusters, all SSD, etc.
███ Signup for 100 Domains & 100 Databases - No credit card required