Web Hosting Talk : Advertising Forums : Employment Offers & Requests : Employment / Job Offers : Cheaper Admins - Expert Support

[boxadmin]

Hi guys,

We have recently launched a new remote-admin service due to high demand for remote-admins.

We provide expert technical support and respond to all your customers support questions for a fraction of the cost of hiring a full-time support admin.

Our pricing is:
$100/mo - Admin Support
$250/mo - Customer Support Tickets

Admin Support available via AIM/ICQ/MSN/Yahoo and Live Chat.

Check out http://www.boxadmin.com

[Choppy]

We sent you and email you relied we replied.. then never heard from you again...

[Ericwenlong]

Has anyone used them yet?

[pmabraham]

Greetngs:

I have a print out of your home page as of yesterday afternoon.

In under 24 hours you have completely changed your pricing <smile>.

Your fees as of yesterday afternoon:

$100 / mo - Admin Support
$250 / mo - Customer Emails
$350 / mo - AIM, ICQ, MSN, Yahoo!
$2,000 / mo - 24/7 Toll-Free Phone

May I ask why the sudden change in pricing?

Thank you.

[flitcher]

I don't see a change in price from what you've posted and whats on their website.

[pmabraham]

Hi flitcher:

As I stated, I have a physical print out of their home page.

The prices posted in this thread and their "new" home page reflect something different than was there less than one day before.

[boxadmin]

dynamicnet: Did you even bother to read the important! message (highlighted in yellow) ?

Read it again, at http://www.boxadmin.com


-Aron

[pmabraham]

Greetings:

Read it, re-read it, re-read it again.

It still doesn't explain a major price change in less than 12 hours.

Maybe you can put it in English for me?

Thank you.

[outsource]

A warning that your prices can change every 12 hours.

Very helpful.

You may have a great service even though I haven't yet heard anything about you (good or bad), but I would think that your prices should be thought through enough that they wouldn't have to change so often.

[boxadmin]

It still doesn't explain a major price change in less than 12 hours.

There was no price change, I'm not sure what you are referring to.

Admin Support is still $100, as well as Customer Support emails is still $250.

What exactly are you referring to? We changed the wording, and removed the $2000 telephone support pricing.

And anyways, if we did change our prices, what is not understood, if you read the Important message on our website, which clearly states:
Prices and services will change very frequently as we update and expand http://www.boxadmin.com

[boxadmin]

For the benefit of everybody here, our prices have not changed!

There is a warning message that prices WILL change very frequently, but so far we have not changed the pricing, it is still:

$100 / mo - Admin Support
$250 / mo - Customer Tickets

Also, we have just updated our website with a few more languages, here is the list that our admins currently support:

English
Spanish
French
German
Hebrew
Finnish
Dutch
Swedish
Indian
Italian
Russian
More avail. soon

[pmabraham]

Greetings:

"We changed the wording, and removed the $2000 telephone support pricing.

And anyways, if we did change our prices, what is not understood, if you read the Important message on our website, which clearly states:
Prices and services will change very frequently as we update and expand http://www.boxadmin.com"

1. Removing the $2,000 per month pricing is a huge change.

2. "very frequenty" -- that must be extremely comforting to prospective customers and customers.

We know companies that have had the same support pricing since October 1998 -- that's stability.

I would recommend stable pricing if you want to keep stable group and stable customers.

Thank you.

[pmabraham]

Greetings:

"For the benefit of everybody here, our prices have not changed"

UGH?

LESS THAN FIVE MINUTES AGO, you stated, "We changed the wording, and removed the $2000 telephone support pricing."

Can you at least stay constant in what you write to people?

We already realize (by your own words), "prices WILL change very frequently."

Thank you.

[outsource]

Boxadmin, I have a couple questions.

First, what does your client get out of the services you are still offering? I couldn't find a lot of information on your site and am interested in what you offer for those prices.

Second, if someone signs up for your service and the prices/service options change, are they locked in with the old pricing/service package?

Thanks!

[Pettu]

Boxadmin,

What languages do you support?

I am in need of support in all the scandinavian languages (Norweigan, Danish, Finnish, and Swedish, and if possible, English also)

And does it cost anythig extra if its a foreign language?