
09-22-2002, 12:48 PM
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Community Guide
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Join Date: Aug 2001
Location: California
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Virtual Phone Systems/Switchboard
I am wondering what the best place is to get automated phone systems/virtual switchboard? So when a client calls they are taken to either a set of voice prompts or touch tone prompts and then based on their response their call is routed to the right person/number/extension.
Thanks
Steven
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09-22-2002, 01:29 PM
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Web Hosting Guru
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Join Date: Sep 2002
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Well, how many phones/extensions are you looking for?
What is your price limit?
(Ive been searching myself...and Ive seen everything from PC's running custom software with modems installed that do call routing/virtual receptionist work to systems that require business lines and cost thousand of dollars.)
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09-22-2002, 02:11 PM
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Junior Guru Wannabe
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09-22-2002, 03:16 PM
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Junior Guru
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Join Date: Feb 2002
Location: Amherst, NH
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Checkout Virtual PBX... http://www.virtualpbx.com I've heard good things about them.
Personally, I picked up a cybergenie system from Ebay. Best small business system I've seen, and, since they've gone out of business, you can't beat the prices from ebay!
Steve
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09-23-2002, 12:24 AM
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Real Internet Junkie
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Join Date: Nov 2001
Location: New York / New Jersey
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cybergenie ROCKS ! But we are to large for that now. 
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09-23-2002, 02:39 AM
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Junior Guru
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09-23-2002, 08:41 AM
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Web Hosting Master
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I will go find out about cybergenie, basicly i see it at ebay. What does it do?
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09-23-2002, 08:45 AM
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Junior Guru
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Join Date: Feb 2002
Location: Amherst, NH
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Quote:
Originally posted by whatever
I will go find out about cybergenie, basicly i see it at ebay. What does it do?
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Cybergenie is a two inbound line phone system. It uses 2.4ghz handsets, and I believe you can have up to 10 on the system.
It has a built in autoattendent, speech recognition, etc. You can transfer calls between handsets (Extensions), voice dialing, music on hold, etc.
Great little product. Too bad they went under.
Steve
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09-23-2002, 07:54 PM
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Community Guide
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Join Date: Aug 2001
Location: California
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Thanks for the responses. The best system from my tests has been the one from http://www.freedomvoice.com .
-Steven
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01-03-2003, 09:38 PM
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WHT Addict
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Join Date: Dec 2002
Posts: 142
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I'll give freedomvoice.com a third vote as well. I swear that system seems to be designed around a small - medium size host.
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