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  1. #1
    Join Date
    Aug 2002
    Location
    New York, NY
    Posts
    667

    PaySystems.com - Recurring transactions never been captured Since 3 days !

    Hello,

    Recently we are having some major problem with PaySystems.com

    Since 3 days, non of our recurring transactions has been captured. It doesn't state whether it's been declined or what. Not even among the settled orders.

    Have contacted them, and till now no response.

    Anyone else facing the same problem ?
    Amir Golestan
    Executive Director | Micfo
    delivering the divine hosting experience™ | AS53889
    www.micfo.com

  2. #2
    Join Date
    Sep 2000
    Location
    Alberta, Canada
    Posts
    3,109
    I use them as well and have not had any "recent" problems. I sometimes find a TT that doesnt' get answered within 24hrs and I shoot them another one with a CC to billing, which usually gives me a response.

    Not sure if you were aware of this, but when you receive notification of TT submitted/accepted, you can reply to it with your ID number at the front of the Subject line. This is a company that uses the "close in one" method of responding to TT; which I really hate -- no offense intended to anyone else.
    PotentProducts.com - for all your Hosting needs
    Helping people Host, Create and Maintain their Web Site
    ServerAdmin Services also available

  3. #3
    Join Date
    Jun 2001
    Location
    Kalamazoo
    Posts
    33,190

    Re: PaySystems.com - Recurring transactions never been captured Since 3 days !

    Originally posted by HeadMaster
    . . . . . . .

    Anyone else facing the same problem ?
    Not at all. Everything running smooth as always.
    There is no best host. There is only the host that's best for you.

  4. #4
    Join Date
    Feb 2002
    Location
    Australia
    Posts
    24,009
    All good from this end.
    AussieHost.com Aussie Bob, host since 2001
    Host Multiple Domains on Fast Australian Servers!!

  5. #5
    Join Date
    Nov 2000
    Location
    Tasmania, Australia.
    Posts
    3,587
    This happened about 2 weeks ago as well. They're responsive and will sort any issues out quickly though, so just cross-check your recurring with your own records if you have any. Hopefully it can all be attributed to the upcoming changes with their system.

    Cheers

    Gary

  6. #6
    Join Date
    Sep 2002
    Posts
    56
    yes I have not had an email for 3days also!

  7. #7
    Join Date
    Apr 2002
    Location
    England, UK
    Posts
    734
    I havn’t had any problems, everything running smoothly as usual

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