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  1. #1

    Thumbs down about had it with voxtreme

    im really trying to keep up with all this uptime but its getting tight here. is anyone experiencing this since the past 24 hours ??


    no website, no access to their helpdesk nothing and no email from them what is going on. i put up with constant server reboots (servers cant be up for more 2 days, normal?)

    someoe please tell me what is going on!

    i think i need to go shopping again while i still have clients.

  2. #2
    Join Date
    Nov 2001
    Location
    London
    Posts
    4,857
    Please contact me with any complaints you may have - we have had a couple of server reboots in today, but apart from that we have had no downtime, so I'm interested in what you base your post on.

    NAC had some routing issues earlier which caused some connectivity problems for some clients, but this was out of our control..

    If you cant send in a helpdesk ticket or reach my email, please PM me. I have had the afternoon off and have just got in to find this mess - so please contact me asap to resolve any problems you may have.
    Matthew Russell | Namecheap
    Twitter: @mattdrussell

    www.namecheap.com - hosting from a registrar DONE RIGHT!

  3. #3
    Join Date
    Jul 2002
    Location
    UK
    Posts
    512
    All seems to be OK for me now.

    Thanks for the feedback.
    Bloory
    Watch this space...

  4. #4
    Join Date
    Jan 2001
    Location
    Illinois, USA
    Posts
    7,147
    someoe please tell me what is going on!
    You live in europe? matt said it - routing issues beyond their control

  5. #5
    may have had something to do with the Internap routing issues .. no traffic was going through internap for a few hours atleast, we've tested it from locations all over the world

  6. #6
    Join Date
    Apr 2002
    Location
    Hasselt, BE
    Posts
    45
    Have had no troubles so far with Voxtrem .. I think Matt & his team rawk
    iworx - creative multivolution
    www.iworx.be

  7. #7
    Join Date
    Jan 2002
    Location
    UK
    Posts
    144
    The helpdesk and your account would have been on seperate servers, so no doubt it was either a datacenter network issue or an ISP issue.

  8. #8

    Down again!

    Voxtreme and the others are down!

    It must be NAC again!

    The Europe has been blocked out again. It seems that the last time didn't found what was the problem..

    FIX IT !!!

  9. #9
    Join Date
    Jan 2002
    Location
    UK
    Posts
    144
    I can get on fine.

  10. #10
    Join Date
    Jan 2002
    Location
    UK
    Posts
    144
    By any chance do you use BT or an ISP that uses BT lines?

  11. #11
    Well I am in Italy and I am hosting a site for a friend on voxtreme.
    From a past traceroute I am moving through bbc.co.uk not BT. I do not know if it is something with London's Central.

    Why I cannot find the server through another route?
    The ISP is having several lines through UNET and Qwest as well directly from Italy to USA. ????

  12. #12
    Join Date
    Jul 2001
    Posts
    483
    There have been connectivity issues to NAC from Freeserve for the last few hours although things seem settled again now.

  13. #13
    I've been w/ Voxtreme for 5 months.

    And I have nothing but positive things to say about them. Uptime is great, service is beyond compare, and they are willing to speak honestly about their failings as well as their strengths. I will gladly continue to pay money for the services they provide.
    Last edited by Chicken; 09-30-2002 at 06:41 PM.

  14. #14
    Join Date
    Aug 2001
    Location
    California
    Posts
    1,136
    We are a competitor of Voxtreme, but I only have good things to say about Matt and his crew. I have talked to matt on numerous occasions before and he is a standup guy.

    -Steven
    Last edited by insiderhosting; 09-30-2002 at 06:46 PM.
    http://www.insiderhosting.com
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  15. #15
    Join Date
    Jun 2000
    Location
    Southern California
    Posts
    12,121
    Several post removed from this thread started by a member who has been warned. If they chose to do that again, they will be banned. Please continue on (and don't forget the thread topic).
    HostHideout.com - Where professionals discuss web hosting.

    Chicken

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