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  1. #1
    Join Date
    Oct 2000
    Posts
    279
    I haven't been able to find much through Google about processing credit card refunds... I don't mean chargebacks, where there's a dispute. In this case it would be cancellation of a pre-paid service, where the customer would be getting back a prorated amount.

    Is the processing fee for this kind of procedure typically just the same as for accepting funds? Or is it in fact more like chargebacks (which can be pretty expensive)?

  2. #2
    Join Date
    Jan 2001
    Location
    New Jersey
    Posts
    190
    The cost is the same as a standard transaction. It has nothing to do with a chargeback.


  3. #3
    Join Date
    Oct 2000
    Posts
    279
    Thanks, vizi. I was able to find some information from payment processing providers also... One charges nothing for refunds/credits, while another charges $2 per credit. (Both are Canadian payment processing providers.)

  4. #4
    Join Date
    Nov 2000
    Location
    New York, USA
    Posts
    419
    Some providers may also charge you the discount rate on the refund instead of a per refund charge. None should penalize you for a refund however, unless you have an unusually large number of refunds consistantly.
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