We're contacting SolarVPS about this. I don't have the personal time to investigate but we're on a live-chat with them. This only affects the Sarora site not anything else.
EDIT: I'm able to ping my ns10.
Microsoft Windows [Version 6.0.6001]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.
Pinging ns10.sarorahosting.com [126.96.36.199] with 32 bytes of data:
Reply from 188.8.131.52: bytes=32 time=21ms TTL=49
Reply from 184.108.40.206: bytes=32 time=33ms TTL=49
Reply from 220.127.116.11: bytes=32 time=25ms TTL=49
Reply from 18.104.22.168: bytes=32 time=20ms TTL=49
Ping statistics for 22.214.171.124:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 20ms, Maximum = 33ms, Average = 24ms