Web Hosting Talk : Web Hosting Main Forums : Specialty Hosting and Markets : VOIP etc : Shoutcast Server with Implux.net

hi all.
listeners on my radio site are complaining about the stream keeps on skipping/buffering etc.
ive asked many of the djs to do internet speed tests and their upload/download speeds are really good.
im just wondering if the problem is down to the shoutcast server itself really
is there anyway for the djs to test whether it is them causing the stream probs or whether its the shoutcast server while broadcasting, other than doing a traceroute?
which should i get them to try using CMD or Command?
im new to this stuff
i did this one
C:\Documents and Settings\Chris>tracert 205.134.242.67
Tracing route to snelson.losang-3.implux.net [205.134.242.67]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms www.routerlogin.com [192.168.0.1]
2 48 ms 41 ms 61 ms cr0.cmcas.uk.easynet.net [195.189.158.184]
3 37 ms 37 ms 37 ms 80.238.45.225
4 41 ms 42 ms 41 ms be2.er10.thlon.ov.easynet.net [195.66.224.43]
5 41 ms 40 ms 41 ms linx.he.net [195.66.224.21]
6 120 ms 119 ms 120 ms 10gigabitethernet6-3.core1.ash1.he.net [72.52.92
.137]
7 154 ms 155 ms 155 ms 10gigabitethernet1-1.core1.dal1.he.net [72.52.92
.61]
8 187 ms 188 ms 187 ms 10gigabitethernet1-2.core1.lax1.he.net [72.52.92
.57]
9 * * * Request timed out.
10 183 ms 183 ms 183 ms snelson.losang-3.implux.net [205.134.242.67]
Trace complete.
hop 9 = request timed out. could that be causing the probs?
chris

[dreamcodedesign]

How are you streaming to the box? Do you have a playout box at home or no? As for 9, that's just you hitting the firewall.

box?
there firewall or mine?
when i tracert streamline.net its really good so how can it be my firewall?
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.
C:\Documents and Settings\Chris>tracert streamline.net
Tracing route to streamline.net [212.100.248.206]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms www.routerlogin.com [192.168.0.1]
2 43 ms 78 ms 41 ms cr0.cmcas.uk.easynet.net [195.189.158.184]
3 38 ms 37 ms 38 ms 80.238.45.225
4 42 ms 40 ms 41 ms be2.er10.thlon.ov.easynet.net [195.66.224.43]
5 41 ms 41 ms 41 ms linx.edge3.lon.rackspace.net [195.66.224.116]
6 42 ms 41 ms 41 ms vl901.core1.lon.rackspace.net [83.138.138.35]
7 43 ms 41 ms 42 ms g1-0-25.aggr3a.lon.rackspace.net [83.138.138.79]
8 42 ms 41 ms 42 ms www.streamline.net [212.100.248.206]
Trace complete.
C:\Documents and Settings\Chris>
must be prob with implux.net server surely?

Ps notice streamline.net use rackspace.net which redirects to rackspace.com

[dreamcodedesign]

box?
there firewall or mine?
when i tracert streamline.net its really good so how can it be my firewall?
must be prob with implux.net server surely?
Box is another name for server... My friends also runs a radio station and he has a server at home that feeds the stream to the his server in Houston. Are you doing that also or no? If you are it could be your connection from home to your server. Steamline is on a different network than your site. I thought I fixed it in my previous post, But I meant the router did not respond instead firewall thought, sorry.

Hmm, thanks for your reply GCM..... but i dont quite understand what you mean. do you think it is a problem with djs internet and/or pc or is it a problem with implux.net shoutcast server and is something that implux have to fix?
thanks for your help GCM

[dreamcodedesign]

Hmm, thanks for your reply GCM..... but i dont quite understand what you mean. do you think it is a problem with djs internet and/or pc or is it a problem with implux.net shoutcast server and is something that implux have to fix?
thanks for your help GCM
What's your site? I'll be happy to test the stream for a day or two. I'm listening to music while I'm working anyways..

my internet radio site is: www.danceairwaves.net (http://www.danceairwaves.net)
cheers chris

[dreamcodedesign]

my internet radio site is: www.danceairwaves.net (http://www.danceairwaves.net)
cheers chris
Ok, thanks. I'll starting testing (listening) now. Hopefully there isn't any rap in this.

heh ok... though the Autoserver is on atm. the stream only skips/buffers when djs are playing live which shouldn't be happening because they all have decent broadband upload/download speeds. the stream is only 128kbps
i sent a support ticket to implux.net too but takes a while to get a reply from them so thought id ask here too
cheers chris

[dreamcodedesign]

heh ok... though the Autoserver is on atm. the stream only skips/buffers when djs are playing live which shouldn't be happening because they all have decent broadband upload/download speeds. the stream is only 128kbps
i sent a support ticket to implux.net too but takes a while to get a reply from them so thought id ask here too
cheers chris
Oh ok. That also happens to my friend when he's mixing live... I'll ask him what causes it since I forget.

n1 man

[net]

Moved > Specialty Hosting and Markets.

[Cyborg--]

Also check the following :

- Shoutcast logs (if you have access) to see if you see any error message
- Bandwith usage graphs and stream usage graphs, to see if you have peeks when djs are playing, and if the bandwith is consistent with the number of listeners (by example if you have 50 users at 128 kbit/s, you should have a minimum usage of 6.4 mbit, + a bit of overhead ).
- The speed of your djs might be good but inconsistent, so checking the buffer values of the server can be useful, if you have a 64 kbit buffer then if no data is received for 1/2 second then theere will be a cut...

Tweaking a live streaming server is not always an easy task...

- Cyb

[FastServ]

Test the Shoutcast server here:

http://www.radiotoolbox.com/online_t...tream_test.php

It could give you some insight to the issue.