
02-02-2009, 12:18 PM
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Hi, I'm looking for advice.
From goddady faq:
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http_://help.godaddy.com/topic/613/article/608 (What is your process for handling expired domains)
On the 12th day following your domain registration's expiration date, we send a third and final notification of your domain registration's expiration, and we place the domain on hold. You can manually renew your domain.
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So, goddady should place domain on HOLD after domain will expired.
Our domain works during "Renewal Grace Period" (12 day) and all "redemption period" (30 day), and was not placed on HOLD!! So we thought that all fine with our domain, but after 42 days goddady resell our domain 
whois:
Created on: 21-Dec-06
Expires on: 21-Dec-09
Last Updated on: 01-Feb-09
godaddy say nothing about this..
Could anyone point me, how we could renewal\reorder our domain?
Also, if anyone has experience in solving such questions with godaddy and could help return our domain, please contact me (sk.paix at gmail.com). My company is ready to pay for such job.
Thanks!
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02-02-2009, 12:44 PM
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Community Liaison
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Join Date: Mar 2009
Location: St. Louis, MO
Posts: 2,370
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Our domain works during "Renewal Grace Period" (12 day) and all "redemption period" (30 day), and was not placed on HOLD!! So we thought that all fine with our domain, but after 42 days goddady resell our domain 
whois:
Created on: 21-Dec-06
Expires on: 21-Dec-09
I'm confused. Why would you think all was fine with your domain after you didn't renew it with GoDaddy 42 days past its expiration date?
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02-02-2009, 01:26 PM
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I'm confused. Why would you think all was fine with your domain after you didn't renew it with GoDaddy 42 days past its expiration date?
Yes, it's our mistake. It's common mistake, when notifications about domain expiration coming to unreadable email.
But in general case a domain name registrators should HOLD domain after expire time, so you could renew a domain at this time.
In our case domain wasn't holded, so domain resolved successfully (and we thought that all fine with domain).
So, why godaddy didn't hold our domain ?
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02-02-2009, 02:04 PM
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Web Hosting Master
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Join Date: Aug 2008
Location: USA
Posts: 696
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Have you tried contacting GoDaddy about this?
My experience with them has been extremely favorable.
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02-02-2009, 02:24 PM
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Community Liaison
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Join Date: Mar 2009
Location: St. Louis, MO
Posts: 2,370
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but after 42 days goddady resell our domain
oliviakittyHave you tried contacting GoDaddy about this?
My experience with them has been extremely favorable.
I'm curious. If GoDaddy already resold the domain, what recourse could you expect now?
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02-02-2009, 03:04 PM
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Premium Member
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Join Date: Jan 2008
Location: St. John's, NL
Posts: 2,027
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I'm curious. If GoDaddy already resold the domain, what recourse could you expect now?
No consequences for his failure to renew his domain before expiration, nor for 42 days afterward? I normally side with the client (as they are generally somewhat right), but not in this case. They failed to renew their domain, having had ample time to do so, and now they've lost it.
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02-02-2009, 03:23 PM
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Web Hosting Master
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Join Date: Apr 2003
Location: Huddersfield, UK
Posts: 1,435
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Yes, it's our mistake. It's common mistake, when notifications about domain expiration coming to unreadable email.
Was this the address you provided yourself to them as a contactable email address 
It's astounding that you didn't find renewing your domain and providing a contactable email address important enough earlier as you do now this has happened.
Take it on the chin and put it down to a learning experience 
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02-02-2009, 04:05 PM
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Multimedia Messenger #McLuhan
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Join Date: Jul 2002
Location: Toronto
Posts: 3,778
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Our domain works during "Renewal Grace Period" (12 day) and all "redemption period" (30 day), and was not placed on HOLD!! So we thought that all fine with our domain, but after 42 days goddady resell our domain 
whois:
Created on: 21-Dec-06
Expires on: 21-Dec-09
Last Updated on: 01-Feb-09
Registrars' own grace periods are discretionary, so they can basically do whatever they like, from deactivating the domain upon the first day of expiry, or even not rendering it at all. HOWEVER, the official registry-level RGP (Redemption Grace Periods) should always be respected AND the domain should no longer be resolving (which therefore serves as a "notice" that the domain will be deleted).
But the partial whois you posted doesn't show if the domain has actually been resold (auctioned off) or not.
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02-02-2009, 08:25 PM
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Web Hosting Master
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Join Date: Jun 2005
Posts: 5,868
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Why didn't you just renew it when you could. Instead of watching it all through the redemption period. If it sold on day 42 then it was sold on TDNAM Domain Auction. You should read this thread. http://www.webhostingtalk.com/showthread.php?t=477474&page=3
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02-03-2009, 08:20 AM
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Registrars' own grace periods are discretionary, so they can basically do whatever they like, from deactivating the domain upon the first day of expiry, or even not rendering it at all. HOWEVER, the official registry-level RGP (Redemption Grace Periods) should always be respected AND the domain should no longer be resolving (which therefore serves as a "notice" that the domain will be deleted).
But the partial whois you posted doesn't show if the domain has actually been resold (auctioned off) or not.
Thanks for reply!
After 42 days domain has been resold (as I understand, via auction).
And at this time domain has been stopped to resolving, so we have been known about domain state (expiration and resold) at this time too!
Then we have been asked godaddy to reorder our domain and currently whois info is:
Registrar: GODADDY.COM, INC.
Whois Server: whois.godaddy.com
Referral URL: http_://registrar.godaddy.com
Name Server: NS1039.HOSTGATOR.COM
Name Server: NS1040.HOSTGATOR.COM
Status: clientDeleteProhibited
Status: clientRenewProhibited
Status: clientTransferProhibited
Status: clientUpdateProhibited
Updated Date: 01-feb-2009
Creation Date: 21-dec-2006
Expiration Date: 21-dec-2009
If our domain has not been resold via action to cybersquotter there was no problems...
Guys, please don't ask me, why we didn't check our contact mail for this domain, I'm just unix system admin and I'm not responsible for checking emails, but after incident was happen, my company asked me to try solve this problem..
Also godaddy should HOLD domain for a month ( and the domain should no longer be resolving), as described in their faq: http_://help.godaddy.com/topic/613/article/608
I've asked godaddy about this fact, but they didn't response anything useful.
My question how we could use the fact of don't change our domain state to HOLD...
Also could we ask help to court (save for an emergency) about this matter or something other organization like ICANN ?
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02-03-2009, 09:38 AM
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Multimedia Messenger #McLuhan
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Join Date: Jul 2002
Location: Toronto
Posts: 3,778
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and currently whois info is:
Registrar: GODADDY.COM, INC.
Whois Server: whois.godaddy.com
Referral URL: http_://registrar.godaddy.com
Name Server: NS1039.HOSTGATOR.COM
Name Server: NS1040.HOSTGATOR.COM
Status: clientDeleteProhibited
Status: clientRenewProhibited
Status: clientTransferProhibited
Status: clientUpdateProhibited
Updated Date: 01-feb-2009
Creation Date: 21-dec-2006
Expiration Date: 21-dec-2009
... Also could we ask help to court (save for an emergency) about this matter or something other organization like ICANN ?
To confirm if your domain has already been sold, you could check out GoDaddy's own whois (at http://who.godaddy.com/whoischeck.aspx), which shows the REGISTRANT (owner).
And since the nameservers here point to HostGator, if you are not using them, then it's complicated (because domains still on hold by GoDaddy should point to their own servers like domaincontrol.com or secureserver.net).
Unless its ownership has actually been transferred to a third party, your best bet is still to contact GoDaddy. Good luck.
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02-03-2009, 10:55 AM
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To confirm if your domain has already been sold, you could check out GoDaddy's own whois (at http_://who.godaddy.com/whoischeck.aspx), which shows the REGISTRANT (owner).
Registrant:
Domains by Proxy, Inc.
DomainsByProxy.com
15111 N. Hayden Rd., Ste 160, PMB 353
Scottsdale, Arizona 85260
United States
As I assume domainsbyproxy.com is separate organization, not godaddy subdivision ?
And since the nameservers here point to HostGator, if you are not using them, then it's complicated (because domains still on hold by GoDaddy should point to their own servers like domaincontrol.com or secureserver.net).
Unless its ownership has actually been transferred to a third party, your best bet is still to contact GoDaddy. Good luck.
Yes, we have never used HostGator nameservers before.
Thanks!
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02-03-2009, 11:26 AM
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Web Hosting Master
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Join Date: Aug 2008
Location: USA
Posts: 696
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Registrant:
Domains by Proxy, Inc.
DomainsByProxy.com
15111 N. Hayden Rd., Ste 160, PMB 353
Scottsdale, Arizona 85260
United States
As I assume domainsbyproxy.com is separate organization, not godaddy subdivision ?
Yes, we have never used HostGator nameservers before.
Thanks!
DomainsByProxy is the service GoDaddy customers use for private registration.
If you have never used HostGator,
I believe the domain is in another GoDaddy customer's possession.
Looks like your domain is gone, buddy.
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02-03-2009, 11:39 AM
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Web Hosting Master
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Join Date: Oct 2007
Location: Kingstown/Vancouver/HK
Posts: 1,197
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Frankly...Do you think that Godaddy cares about your one domain?? And also, why would anyone let a domain expire for 42 days without renewing it, and complain about it not being available on a public board??? For me it seems just that the domain was not important to you. Forget it and take it as a lesson.
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02-03-2009, 11:55 AM
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why would anyone let a domain expire for 42 days without renewing it, and complain about it not being available on a public board??? For me it seems just that the domain was not important to you. Forget it and take it as a lesson.
Please tell me why godaddy didn't place the domain to HOLD for a redemption period (30days) ?
I understand that this is very bad practice wait while domain being holded, but some times this can happen.
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