It's probably a long shot but I'm wondering if anyone here knows what happened to Myriad Network. It appears like as if they've sold off their VPS customers to EMC Telecom and the webhosting customers to sprhost, both of which I've not heard of before. Tickets are also getting responded to from supportcenter.tv which I've also not heard of before especially since Myriad had their own ticketing system in place years ago.
There's currently a small discussion going on between us customers on their forum (http://forums.myriadnetwork.com/showthread.php?p=1543)
The move seems to have happened with really short notice though most of us have not received the email support said they sent.
The email, which I got after asking, states:
In order to continue offering the best in equipment and network practices, we constantly conduct data center audits to keep you, our valued customer, on top of the latest innovation the market can provide.
In keeping with this practice, we have determined the server your VPS is hosted on requires an immediate upgrade to avoid service interruption due to potential hardware failure.
To avoid any potential service degradation and to simply provide you with the fastest solution, we had to schedule an immediate migration to a new server that already meets those performance requirements as previously mentioned to keep you in best practices.
This affects your VPS and this is what you need to be aware of:
- This means that the IP Addresses you were using have been changed.
Your NEW IPs for the VPS are as follows:
What will be affected?
- Dedicated IP Addresses:
1. If you are using a dedicated IP address for your website(s), this will need to be changed within your web server application, such as Apache or IIS.
2. If you are running a mail server, you will need to update the IP address that it is running on, as well as any DNS MX records for it. (Let us know if you notice any issues with your mail)
- Private Name Servers:
3. If you are running your own name servers, you will need to update your name server IP Address listing in your registrar (Let us know if you need assistance with this)
4. If you have any domain issues, be sure to let us know so our techs can ensure proper DNS update for all of them.
5. Let us know also if you need any reverse DNS for mail servers on the new IP addresses.
- Programming and Applications:
6. If you have Hardcoded IPs in your websites, they will need to be updated so you donÃ¢Â€Â™t have any broken links due to the DNS update. (You will need to handle this)
7. If you have any applications running that are based on an IP assignment, they will also need to be updated. (You will need to notify us if you notice any issues with your applications)
- What do I need to do now?
8. Be sure to respond to this email and let us know if you have any special issues we need to know about.
9. Your data is intact and the only items updated were your IP addresses. Once the update is complete, you should be good to go.
Thank you for your assistance and please let us know if you have any questions about any of the above items.
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but I have a bad feeling that this seems more like a coverup for a host change given that the IP range is completely different and assigned to EMC Telecommunications.
It's a shame considering I've been with Myriad for over 4 years and all the previous contact that I've had with them were exemplary. So yeah, if anyone might have any morsel of information as to what's going on, us Myriad customers would definitely be greatful