Results 1 to 12 of 12
-
09-18-2002, 04:18 PM #1Eternal Member
- Join Date
- Jan 2002
- Location
- Toronto, Canada
- Posts
- 11,052
What kind of FrontPage questions do you get the most?
I was wondering if you had a "shortlist" of the most commonly asked questions you get from your customers that use FrontPage?
Any input would be greatly appreciated...
VitoDemoDemo.com - Flash tutorials since 2002
DemoWolf.com - 5,300+ Flash tutorials for hosting companies, incl. Voice tutorials
-
09-18-2002, 05:20 PM #2Web Hosting Master
- Join Date
- Jul 2002
- Location
- Nashville, TN
- Posts
- 2,046
How Do I upload w/ FrontPage before my domain propagates!!
Can I have Sub-Webs w FP Exentsions that aren't on "main" domain
2 that stick out in my head.. I'll leave some room for others to pipe inRegards,
Eric
__________________
-
09-18-2002, 05:24 PM #3Eternal Member
- Join Date
- Jan 2002
- Location
- Toronto, Canada
- Posts
- 11,052
Thanks. A good start.
Regarding the first one, I had an FP customer who was only able to publish after propogation. I got him to try using IP address, didn't work. Do you in fact have to wait until after it propogates?
VitoDemoDemo.com - Flash tutorials since 2002
DemoWolf.com - 5,300+ Flash tutorials for hosting companies, incl. Voice tutorials
-
09-18-2002, 06:14 PM #4Web Hosting Master
- Join Date
- Jul 2002
- Location
- Nashville, TN
- Posts
- 2,046
Nah but you do have to specify "ftp://" before the IP
(ie. ftp://111.222.333.444 then it should ask for user and pass which will bring user to correct directory)Regards,
Eric
__________________
-
09-18-2002, 06:17 PM #5Eternal Member
- Join Date
- Jan 2002
- Location
- Toronto, Canada
- Posts
- 11,052
Hmm. As I read through various FAQ on FP, they all refer to "http://www.yourdomain.com" or "http://45.345.45.43". Are you sure it's "ftp://..." ?
VitoDemoDemo.com - Flash tutorials since 2002
DemoWolf.com - 5,300+ Flash tutorials for hosting companies, incl. Voice tutorials
-
09-18-2002, 07:04 PM #6Web Hosting Master
- Join Date
- Sep 2001
- Posts
- 1,310
By far the biggest frontpage question (problem):
YOUR FRONTPAGE IS BROKEN I CANNOT PUBLISH
Wich usually means they uploaded files using FTP and file permissions are wrong
-
09-18-2002, 11:14 PM #7Web Hosting Master
- Join Date
- Jul 2002
- Location
- Nashville, TN
- Posts
- 2,046
Actaully No I'm not sure on that.. it was given to me as an answer to my clients.. They didn't complain after it
I try to stay away from MS stuff as much as possibleRegards,
Eric
__________________
-
09-18-2002, 11:20 PM #8Eternal Member
- Join Date
- Jan 2002
- Location
- Toronto, Canada
- Posts
- 11,052
Actually, I found out more about it. In FP, you can publish either by http or ftp. You would use http if you're publishing to a server that has FP extensions installed, and by ftp if the server does not have them installed. The difference is that, when ftp-ing, FP will actually warn you if you are uploading something that needs extensions in order to run properly.
VitoDemoDemo.com - Flash tutorials since 2002
DemoWolf.com - 5,300+ Flash tutorials for hosting companies, incl. Voice tutorials
-
09-19-2002, 12:49 AM #9WHT Forum Royalty
- Join Date
- Jun 2000
- Location
- Orlando FL USA
- Posts
- 1,315
How come your server wont allow my images to show up for my visitors?????? with the obligatory... "It worked on my other host"
<img src="c:\mycomputer\mywebsite\myimages\myface.gif">FutureQuest.net
Quality Services & Professional Support Since 1998
Click Here To Visit the Community
-
09-19-2002, 12:52 AM #10Eternal Member
- Join Date
- Jan 2002
- Location
- Toronto, Canada
- Posts
- 11,052
Originally posted by Deb
<img src="c:\mycomputer\mywebsite\myimages\myface.gif">
Gotta love this business, dont you?
VitoDemoDemo.com - Flash tutorials since 2002
DemoWolf.com - 5,300+ Flash tutorials for hosting companies, incl. Voice tutorials
-
09-20-2002, 01:00 PM #11WHT Addict
- Join Date
- Aug 2002
- Posts
- 170
We have not had that many problems with Frontpage. In fact using it is good because it's very easy on the user. The only problem we've had actually (yes I'll rant) is that publishing the site takes up quite a signifigant amount of server resources (since author.exe has to be run as a CGI).
Walter Landman
Simplicato - Email Hosting
-
09-21-2002, 03:15 PM #12Aspiring Evangelist
- Join Date
- Aug 2002
- Posts
- 381
This isn't the top question by FP users, but it is certainly my favorite and always gives me a laugh:
"What is a 'start' button?"
In case you didn't understand the reference, the person asking that question just got their computer and cable modem, started a web hosting account, and they can barely operate their computer, let alone upload web site content.
Seriously, our number one question by FP users is:
"How do I upload my content before my domain resolves to your servers?"
Our response? If they have a dedicated IP, they can publish using the IP address. If they don't have a dedicated IP (most are too cheap to pay for one), then we explain that they need to use FTP for the initial upload and that they can only use FrontPage to publish once their domain is resolving to the correct server.