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  1. #1

    Question FREE? Standalone Support Applications

    Are there any FREE standalone support applications out there?
    Like an email system as If I had staff using outlook express no-one would know what emails have been replied to and if someone downloads emails no-one esle gets them. So are there any standalone applications (.exe) out there that will get around those problems, and are any FREE?
    Thanx
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  2. #2
    I think you would have a better chance of finding something that is web based. This way all of the emails are placed into a tracking system so you will know which have been replied to and which have not. Something like PerlDesk may be something you should look at.

    -Robert
    Hosting, VDS, and Colocation Solutions
    by Digital Isles, Inc.
    http://www.digitalisles.com

  3. #3
    Join Date
    Jun 2000
    Location
    Southern California
    Posts
    12,121
    http://perldesk.com is the URL (and yes, it is free and generally is well regarded).
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    Chicken

  4. #4
    Perldesk looks really complicated to install. Any Tips? Any PHP alternatives?
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  5. #5
    I do believe that there is a phpdesk as well that offer functionality that is close to perldesk. You may want to do a search for it here in the forums as I don't have a url for it.

    -Robert
    Hosting, VDS, and Colocation Solutions
    by Digital Isles, Inc.
    http://www.digitalisles.com

  6. #6
    I dont know what is so complicated in Perldesk to install. I find it very useful.

  7. #7
    Join Date
    Jul 2002
    Posts
    3,729
    Originally posted by DigitalIsles
    I do believe that there is a phpdesk as well that offer functionality that is close to perldesk. You may want to do a search for it here in the forums as I don't have a url for it.

    -Robert
    There's phpsupportdesk, which is very nice, but not free.

    Ticketsmith is nice.

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