Please save your selves nerves and AVOID AT ALL COSTS company named: SERVERLOFT
They are worst thing I ever had in history of my life regarding not only hosting but anything I bought.
In short, I setup my account with 3 VPS running on their Host. After 2 days my VPS were losing connection randomly. So I contacted them. They respond every week to the ticket. However after waiting for week they told me that my account is suspended because of generating DoS attacks. LOGs they gave me show that traffic is going TO my IP address and on port 1033. This is clean Win XP machine with only SQL Server Express installed (running on port 1033) on it. And no one has access to it, except my customer which connects to SQL Server database. I have exactly the same VPS image backed up, so I scanned it with latest scanners and it is 100% clean. I bought server from another host and placed exactly the same VPS and it runs without problems. Before I switched to SERVERLOFT that exactly the same VPS was working for 6 months. So possibility that it is source of attacks is 0. Also I looked at security forums and this was obviously attack to SQL Server on port 1033 from outside (if there was attack at all, read on).
Anyway, because I had backup VPS I told them I will reinstall OS (they have automatic reinstall) but my server hung. I contact them and they (after few days) told me that there is problem with my server and it cannot boot. They told that they are working fast and it will soon be repaired. I did not get reply after that for 4 days. So I decided to cancel my account, and requested cancellation. They did not respond for 3 days. I called them many times until I finally managed to get them, and they told me they will immediately respond to my cancellation.
Now another 3 days have passed and no one responds.
How to BLOCK THESE THIEVES from charging my CC again, since they do not want to close my account?! I will have to sacrifice first month I payed them (although I used server for 2 days, one of which was setup), but how to stop them to charge me again?
PLEASE SAVE YOURSELVES NERVES AND MONEY AND AVOID THESE THIEVES AT ALL COSTS.
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