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  1. #1
    Join Date
    Mar 2002
    Location
    Batcave
    Posts
    286

    Inbound Support Center - 800 answering

    I currently have the access to call center facilities where I could route 800 number into an inbound call center, and staff the seats. I realize one company probably can't cover the entire cost of having someone there 8 AM to 9 PM central however - if multiple companies were interested I think I could work out a workable solution. Would any companies be interested in this type of support sharing system where we would hire and staff callcenter seats and answer support calls?


    If there is enough interest I could make this happen so email me at [email protected] if you would have interest in this sort of proposal.

    Jeremy

  2. #2
    Join Date
    Jan 2002
    Location
    Scotland, UK
    Posts
    2,687
    Well it would all depend on the level of calls and secondly the level of training the people answering the phones had. Who would be their employer? and would they have direct root access to each companies boxes?

    I am a little confused as to how this would work.
    Chris Adams - CEO - Rochen Ltd. - chris (at) rochen (dot) com

    Now offering both US & UK premium business hosting, reseller hosting and managed virtualized services.
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  3. #3
    Join Date
    Feb 2001
    Location
    West Michigan, USA
    Posts
    9,675
    Ditto. Sounds good on the surface...but I would like to get some specific details on how it would work.
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