Yes, JMR doesn't seem to have much of a track record in the dedicated server industry, atleast not that is commonly known. Everyone has to start somewhere though.
I'm still undecided on it. I would imagine though that if the system was delivered on time and in 'as advertised' condition, there wouldn't be much more to worry about, other than billing. I really would like to give them a try though...just hoping to find someone else who is using their systems.
I did a search on these forums and it looks like the people they host on their shared servers are pretty happy with support, etc. They seem to have servers setup in multiple datacenters around the US too. I'll probably sign up for it all this coming week, they said there will be a system available in about 5-6 days.
Hotice007, JMR isn't the only company offering HE bandwidth for prices like that. If you look at fastservers.net you'll see they offer 300 gigs of HE bandwidth for less than half that. They charge more for the hardware though (setup fee )
Hurricane Electric (http://he.net) might be a reliable company if not for the serious spam problem. They host a lot of spammers and they simply refuse to get rid of them. I was sceptical myself for a while, until I started receiving porn spam from their IP space to a webmaster account of one of my sites. Numerous e-mails to [email protected], [email protected], [email protected] all went unanswered. The spam stopped shortly after I set up an auto-forward rule for the spam to go directly to their abuse/support e-mails and informed them about that. The websites they advertised is still around, so they haven't actually don't anything to rectify the spam problem on a larger scale. It wouldn't surprise me if you start having email problems because Hurricane Electric's IP space will get blackholed by other ISPs.
HE.net - Let me chime in. I have two servers an an OpenBSD firewall there. We do every 1/2 second monitoring from both LA and Dallas... YES, every 1/2 second.
HE.net has a lot of "short" outages at the Fremont site. Some only a couple minutes, others have been hours. For anything over 10 minutes, I try to email them - every time I've contacted them it has has been denial of service attacks. At least 3 in the past 3 months. Two of which were on Sunday night (most busy time on the Internet for many sites) during "prime time".
I spent 4 days at the Fremont facility doing installs, it is a nice location... but they need to improve their routing so they can shut down problem customers without doing the entire facility!
One other issue I have with them: Their switches allow broadcast traffic in from other customers, I expect this is going against my bandwidth bills. I complained of this and they dismissed it as not signficant. I didn't like that...