I understand you are not part of the support department and have no problem with this. However, no one has told me why the server was down or even spoken to me other than yourself. The server has been down for 3 hours - which is unacceptable IMO.
I hope Edge Host support has a good explination as to why.
It is back up and running now but I am worried this is a sign to bad things to come from Edge Host.
I appreciate your help Alec and look forward to speaking with the support dept.
While I am not preview to Edgehosts financials or how many servers they have, my recommendation to them is to get on offsite network account, (yes it can even be on a shared account) where they can notify clients of what is happening. This would appear to alleviate the problems of communication.
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