Web Hosting Talk : Web Hosting Main Forums : Hosting Security and Technology : This is driving me nuts.

[dbbrock1]

I just can't get perl desk working! I have tried everything. All the cgi file permission levels are at 755. All it does, after i log in, is go to a blank screen. Any ideas on how i can get this thing to work?

[pgrote]

I know this is a simple thing, but one that has gotten others ... make sure you're loading the files up in ASCII except for the logos which are BINARY.

[jimroe]

If you get a blank screen, check your domain error log and the suexec_log. You may be missing a perl module that Perldesk needs and the log can give you some hints as to which one it might be.

Also, you probably have to run the Perdesk cgi scripts outside of the cgi-bin directory, and put the images and the scripts together, as you can't load images or html from inside the cgi-bin directory.

[OldOne]

Try giving 777 file permission.

[AcuNett]

If you have suexec don't chmod it to 777

[Digital Host]

Hello, If you are having this problem (after your login)...
check your path /home/username/public_html/perdesk/cgi-bin
Hope it worx

[MarlboroMan]

Hmmmm....
Make sure that whereever you place the desk is allowed to run CGI/Perl...., eg, a
ScriptAlias /cgi-bin/ /home/username/public_html/cgi-bin/perldesk
in the VirtualHost section for the domain.

[interactive]

its probly your path but like they said check your logs...

[chrisb]

Whats really bad is that perldesk forums are down, and the documentation that comes with perldesk is extremely inadequate. I spent 4 days trying to do what should've been a 10-minute install. My problem turned out to be cookies. I know how you feel though; it drove me nuts too.

[MarlboroMan]

Perldesk Forums are down until John finishes his work with PerlBill and can focus on PerlDesk again.

[chrisb]

That makes no sense. Why take the forums down. People could still answers each other's questions.