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  1. #1
    Join Date
    Jul 2002
    Posts
    52

    rackshack is down?

    racksahck seems down for me...cannot log in by SSH either

  2. #2
    Join Date
    Nov 2000
    Location
    Tasmania, Australia.
    Posts
    3,590
    No probs from AU.

    Cheers

    Gary

  3. #3
    Join Date
    Jul 2002
    Posts
    52
    completely down from here..no response at all and no reply from rackshack yet.....

    even thier monitoring service at member area show it is down...

    monitoring service show there are around 30 times downtime in past two weeks....

  4. #4
    Join Date
    Jul 2002
    Posts
    52
    issue two tickets and let us see how fast rackshack will react..

    monitoring service show server is down.
    SSH is not accessible either....

  5. #5
    Join Date
    Apr 2001
    Location
    Paradise
    Posts
    12,052
    Seems up to me, its not WHT hosted by RS?
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  6. #6
    Howard, Check it. Must be problem with your site itself.

  7. #7
    Join Date
    Jul 2002
    Posts
    52
    after tickets issued 40 minutes, they reboot for me..now it is back up. I tried to check it but I even could not log in by SSH...how could I check it?? or even reboot?

    Thanks

  8. #8
    I find restarting httpd is sufficient in many cases where the site just goes down for no apparent reason. Reboot wise, Rackshack comes with this option (as a seperate service) I believe.

  9. #9
    Howard,

    Were you referring to your dedicated server on Rackshack which is down or the entire Rackshack is down ?

    Edwin
    http://www.batchimage.com - Offering Batch Image Processing and TIFF/PDF Software Solutions

  10. #10
    Originally posted by eddy2099
    Howard,

    Were you referring to your dedicated server on Rackshack which is down or the entire Rackshack is down ?

    Edwin
    He'd have to be referring to his server. For many reasons, but even a personal reason is that he said he opened up two support tickets -- he couldn't do that if he couldn't access Rackshack.
    Robert McGregor
    URL: http://www.2host.com
    Email: robertm@(nospam)2host.com

  11. #11
    Join Date
    Apr 2002
    Location
    Auckland - New Zealand
    Posts
    1,575
    after tickets issued 40 minutes, they reboot for me..now it is back up. I tried to check it but I even could not log in by SSH...how could I check it?? or even reboot?
    When you do a traceroute to your IP and it shows no response on the last hop (Your IP) .. it's time to submit a ticket, ask for a reboot and then check your logs when it comes back up, to try and find the reason for the lockup

  12. #12
    Join Date
    Feb 2002
    Location
    Australia
    Posts
    24,027
    which server is down? Don't they have 7000+ servers or something??
    WLVPN.com NetProtect owned White Label VPN provider
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  13. #13
    Join Date
    Apr 2002
    Location
    Auckland - New Zealand
    Posts
    1,575
    which server is down? Don't they have 7000+ servers or something??
    Geez that would be a lot of tickets

  14. #14
    Join Date
    Jan 2002
    Location
    Luxembourg
    Posts
    1,145
    lol

  15. #15
    Join Date
    Feb 2002
    Posts
    3,729
    they arn't/wern't down.. at least i don't think so. anyway they've got like 10 techs on live chat now, so get them there
    Have you Floble'd today?

  16. #16
    well, do traceroute from several different places ... just to be sure.

    http://www.traceroute.org

  17. #17
    Join Date
    Nov 2001
    Location
    Canada
    Posts
    1,963
    rackshack couldn't of been down, if it was you wouldn't of been able to post this thread in the first place

    secondly if anything went down it looks like it was your server.

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