Results 1 to 14 of 14
  1. #1
    Join Date
    Sep 2002
    Location
    Los Angeles
    Posts
    43

    Dot5Hosting.com a little slow to respond.

    Based partially on recommendations on WebHostingTalk, I went ahead and purchased the Dot3 plan -- $149 a year, $30 to register my domain, 15GB/Month bandwidth, 500MB space. Database, etc. Good price, good service, on the face of it.

    They charged my credit card on Wednesday, $179.99, and sent me e-mail saying that I'd receive my account info & dedicated IP address within 24 hours. That was 46 hours ago. I've exchanged e-mail with Tony Kammerer ([email protected]) today, so far with no results.

    I'll follow up here and let you know how this resolves.

  2. #2
    Join Date
    Apr 2002
    Location
    Philadelphia
    Posts
    2,277
    30.00 for a domain I hope it was .com, .net, .org for 1 year... lol.

    Best of luck in the future though.

  3. #3
    Join Date
    Jul 2001
    Location
    Troy, Missouri USA
    Posts
    1,299
    I am sorry to hear that about Dot5, I personally didn't care for their service. I know others that are happy with them though. I would advise anyone not to pay for more then 3 months of service, too many hosts go under these days.

  4. #4
    Join Date
    Aug 2002
    Posts
    636
    i dont know.. i've heard mixed things abotu dot5. hmm.. what kind of conv. have you had with them, FatSam?
    Geek 3 Computer Repair

  5. #5
    Join Date
    Sep 2002
    Location
    Los Angeles
    Posts
    43
    Originally posted by phpcoder
    [B]30.00 for a domain I hope it was .com, .net, .org for 1 year... lol.
    No, it was just .com for 2 years, $15 a year.

  6. #6
    Join Date
    Sep 2002
    Location
    Los Angeles
    Posts
    43
    Originally posted by ecpHosting
    i dont know.. i've heard mixed things abotu dot5. hmm.. what kind of conv. have you had with them, FatSam?
    Just asked when I could expect to see my account activated. Sent them the info I was sent + auth code I received when my credit card was charged (by WorldPay.) Their guy said they showed no payment had been made; their billing service sent me a confirmation # and it shows up on my credit card.

  7. #7
    Join Date
    Jul 2002
    Location
    Canada
    Posts
    55
    Hi............I am a dot5 customer........for about 2 and a half months..and have never had anything but quick response ...I do know there seems to be a problem with (worldpay) at the moment .........it seems to be giving erroneous dates on the billing and I was having trouble accessing worldpay to make payments

    I am certain they will get this resolved for you...........
    They are a standup host in my opinion
    Sparrow
    www.sparrowzworld.net

  8. #8
    Join Date
    Aug 2002
    Posts
    636
    thanks sparrow for that... someone needed to represent! :-) I knew there was SOME good happening there!

    FatSam, please keep us posted
    Geek 3 Computer Repair

  9. #9
    Join Date
    Jan 2002
    Location
    USA
    Posts
    708
    I was with them for a whole week.
    Found them to be somewhat hard to find.
    Down time right off the bat.
    Waiting for someone to pop in on MSN.

  10. #10
    Join Date
    Nov 2000
    Location
    San Diego
    Posts
    3,407
    Originally posted by nvphone
    I was with them for a whole week.
    Found them to be somewhat hard to find.
    Down time right off the bat.
    Waiting for someone to pop in on MSN.
    You seem to go through a lot of host. Do you ever find one you like?

  11. #11
    Join Date
    Sep 2002
    Location
    Los Angeles
    Posts
    43
    Everything appears to be resolved. Tony Kammerer had me go through the signup again (stopping just short of the payment screen) -- and then he upgraded me for free to the Dot4 plan (I paid for Dot3) ... and I now have access to my site, though my DNS hasn't propagated yet. Glitch aside, whatever it was, I'm perfectly happy with the resolution and Tony's efforts.

  12. #12
    Join Date
    Dec 2001
    Location
    Above The Clouds
    Posts
    6,999
    Kudos, Dot5!
    Laurence Flynn @ atOmicVPS LTD
    Linux & Windows Cloud Hosting Solutions Powered by OnApp
    Fully Managed [Shared][Reseller][Cloud VPS] [Dedicated]
    Featuring the atOmicSTACK ● Speed ● Performance ● Reliability

  13. #13
    Join Date
    Jan 2002
    Location
    USA
    Posts
    708
    Originally posted by UmBillyCord


    You seem to go through a lot of host. Do you ever find one you like?
    1. I have a lot of domains.(100 plus)
    2. Got a good one now.
    3. I do work for others and sometimes it is not my domain.
    4. As a domain grows, if it's current host cannot supply what I need---gone.
    5. Some hosts have given me free hosting to try them out.
    6. I also have a server for my xxxx domains in my office.

  14. #14
    Join Date
    Feb 2002
    Posts
    3,727
    Way to go dot5!
    Have you Floble'd today?

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