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  1. #1
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    Exclamation Is my site being hijacked?

    Is this possible? I used to use Duploweb (they suck). Many months ago I switched to a different host. Within a few days my DNS change propogated thru the internet (or something technical that I don't understand) and soon all webusers were reaching my site again (rather than the old one).

    Well I'm getting emails about my site being gone. One person sent me a screen grab showing that they were redirected to Duploweb with a message about the site being registered there and the site will be coming soon. That seems really odd to me. Did duploweb hijack my website URL? Is that legal since I own it? What do I do? I'm figuring that within a few days this DSN change will further propogate and nobody will get to my real site. HELP?

  2. #2
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    A URL would help so we can take a look.

  3. #3
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    www.PSTValumni.com

    If it's red, then that's good.
    If it says "Coming Soon" and "Duploweb" that would confirm what others are telling me.

  4. #4
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    Huntington Beach, Ca
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    Coming Soon!

  5. #5
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    I see a Duploweb page - try again with the nameservers (I know that once the http://name version and http://www.name ended up pointing to different places... )

  6. #6
    Your nameservers are currenty:

    Domain Name Servers in listed order:
    NS1.ITSYOURDOMAIN.COM
    NS2.ITSYOURDOMAIN.COM

    If you are using a third part DNS from itsyourdomain.com you need to make sure that it is pointing to the right ip address, otherwise, if those are not the correct nameservers, change them.
    Marty Hoskins
    http://tlcwe.com

  7. #7
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    Now what do I do. I just sent a support request to my current host. (btw, I'm a newbie to if you're suggesting for me to do something technical, please 'dumb it down' for me)

  8. #8
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    Re: Is my site being hijacked?

    Originally posted by Fife Club
    Well I'm getting emails about my site being gone.
    Both of the nameservers listed in your WHOIS info are down.

    -Bob

  9. #9
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    Re: Re: Is my site being hijacked?

    Originally posted by TMX
    Both of the nameservers listed in your WHOIS info are dow
    Yeah, but the site still works for me...

    I'm confused.

  10. #10
    Maybe your DNS hasn't fully propogated?
    HostDogs.com
    Email: [email protected]
    MSN: [email protected]

  11. #11
    Originally posted by HostDogs
    Maybe your DNS hasn't fully propogated?
    I don't think so. He said he made the switch "many months ago".
    Marty Hoskins
    http://tlcwe.com

  12. #12
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    The switch was made in June, so that's why I think this is (for lack of a better term) an URL hijacking.

    That "itsyourdomain" stuff is not my authorized registrar. That is the company whom Duploweb uses. (How did you find out all this info? I'm new to the domain scene. I used to just register and not think about it again until it's time to renew)

    ......

    Whoa! I just looked at the WhoIs report from NetSol.com and it says registrant in dispute! And it says last updated September 10th.

  13. #13
    I did a whois lookup to get that info. I didn't notice the in dispute stuff before. Sounds like you need to contact the registrar (whoever you registered the domain with) and see what is up.
    Marty Hoskins
    http://tlcwe.com

  14. #14
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    Not to get personal, but
    Are you Mike?
    If yes, is some one disputing this domain?
    If no, then who is this Mike guy, and is he disputing this domain?
    Are the namservers listed below the ones your host told you to change them to when you signed up for hosting?
    Is the IP listed below the one your host told you would be yours when you signed up?

    PSTValumni.com resolved to 63.85.86.81

    Registrant:
    Mike <removed>

    Domain:
    PSTValumni.com

    Administrative Contact:
    Mike <removed>

    Technical Contact:
    Mike <removed>

    Billing Contact:
    Mike <removed>

    Record created on June 17, 2002
    Record last updated on September 10, 2002
    Record expires on June 17, 2003


    Domain Name Servers in listed order:
    NS1.ITSYOURDOMAIN.COM
    NS2.ITSYOURDOMAIN.COM
    Last edited by Chicken; 09-12-2002 at 08:14 PM.
    DANG DANG! DANG!!
    I know ***** ripped off everybody else, but they wouldn't do it to me.
    "When you use bottom feed for bait, you are only going to catch bottom feeders."
    "You do what you are, and you are what you do."

  15. #15
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    Originally posted by ATST
    Not to get personal, but
    Are you Mike?
    If yes, is some one disputing this domain?
    If no, then who is this Mike guy, and is he disputing this domain?
    Are the namservers listed below the ones your host told you to change them to when you signed up for hosting?
    Is the IP listed below the one your host told you would be yours when you signed up?
    Yes I am Mike. No, nobody is disputing the domain name (per copyright or trademark or anything like that).

    Immediately after I switched to Duploweb, they consistantly failed to have my webisite's servers up and running. After being down for 8 out of 10 days and failijng to answer even one single support email, I filed a credit charge dispute against Duploweb for failure to deliver service. I then transferred the domain which I already owned (and Duploweb never did) over to another host. That was all back in June and suddenly and without any notification they attacked.

    As today has gone on, Duploweb has finally confirmed that they have done this intentionally and now want me to pay them extra damage fees to get MY domain back.

    Am I in the Twilight Zone? Am I wrong about this, but even if they claim they want money from me, how does this give them the legal right to confiscate a domain which them never ever owned. And how can the registrar go along with this without checking into it's validity?

    STAY AWAY FROM DUPLOWEB!!!!

  16. #16
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    As today has gone on, Duploweb has finally confirmed that they have done this intentionally and now want me to pay them extra damage fees to get MY domain back.
    This is against ICANN policies as you already own the domain. Contact Itsyourdomain.com at

    http://www.itsyourdomain.com/documents/contactus.php and have them give you full control over the domain.

    Then transfer your domain over to another registrar....

  17. #17
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    Did you mean:
    Duploweb owns the registrar where you originally registered your domain.
    Duploweb sucked so you moved to another host.
    Duploweb was upset that you made a charge back for their sucky service, and because they own the registrar where your domain is, they went in and changed the namservers to point to their site?
    WOW what loooozers!

    The registrar should not be able to control your domain, so you should be able to log in and change the namerservers back to the ones your current host gave you. This would get your site back up for awhile. but you really need to transfer that domain outa there.
    They appear to be crooks.
    DANG DANG! DANG!!
    I know ***** ripped off everybody else, but they wouldn't do it to me.
    "When you use bottom feed for bait, you are only going to catch bottom feeders."
    "You do what you are, and you are what you do."

  18. #18
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    Duploweb was a nightmare when I was with them as well.
    Sounds like things haven't changed much.
    You need to do like akash said and contact itsyourdomain
    There is no best host. There is only the host that's best for you.

  19. #19
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    Originally posted by ATST
    Did you mean:
    Duploweb owns the registrar where you originally registered your domain.
    Duploweb sucked so you moved to another host.
    Duploweb was upset that you made a charge back for their sucky service, and because they own the registrar where your domain is, they went in and changed the namservers to point to their site?
    WOW what loooozers!

    The registrar should not be able to control your domain, so you should be able to log in and change the namerservers back to the ones your current host gave you. This would get your site back up for awhile. but you really need to transfer that domain outa there.
    They appear to be crooks.
    You got it. I never realized it but yes, Duploweb and itsyourdomain.com are the same company (or some other closer than normal relation). That's how they did this. itsyourdomain.com as deleted my user account and locked me out.

  20. #20
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    I think it is about to get ugly if that is the case.
    HostHideout.com - Where professionals discuss web hosting.

    Chicken

  21. #21
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    Maybe itsyourdomain.com should change their name to itsourdomain.com ?

  22. #22
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    Make sure you have all the papers, e-mails, that confirm you as the owner of the domain. Then go to the right people and tell tehm what is done to your domain.
    "Stop flame-wars - Report a post"
    The original Kitty Lizard

  23. #23
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    If it was me I would get an attorney and file a law suit against them right away, not sure what kind of web site it is, but if it made money or you sold goods and services form it then I would ask for all lost income, slander of name, loss of goodwill etc. Make a BIG law suit and I would not quit until I owned their butts.

    But that is just me.

  24. #24
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    I asked to speak with the registrar who switched cut me out on the phone and they refused. This is their reply...

    there really is no point to "straightening it out". Basically, we can break it down very simply, like this: If you want your domain back, you will need to pay the $65.00. If you do not want your domain, do nothing.
    The dispute I have with Duploweb - not the registrar - is over $35. They claim they can charge me for their inconvenience. This is absolutely unbelievable.

  25. #25
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    OK I have to ask, did you pay for the domain seperately from hosting? Or was it one of those "free domain with hosting" packages?
    Who did you pay for the domain? (what website was the payment link on, and what Company showed up on the charge statement for it)
    Who did you pay for the webhosting? (what website was the payment link on, and what Company showed up on the charge statement for it)
    If buying the domain was completely seperate, ie you paid "itsyourdomain" for it, and you only charged back duploweb for the amount of hosting, they cannot legally hijack your domain.
    I would get together your CC statement(s), copies of emails, ect., email ICANN and see if this is legal.

    Never mind, I see the problem
    Register a new domain name through Duploweb.com and we host it completely FREE, for as long as your domain name registration renewal ($35 per year) is processed through our service
    Now you know why their hosting sucks. If they were a decent host, they wouldn't have to offer rediculous deals like that.
    It now looks like you should either pay the $65 but only if they will let you transfer the domain to another registrar.
    Or just get another domain from a real registrar, and let duploweb keep a domain that they don't really want or need. After all they already paid for it, let them have it.
    You can then email your current host with your new domain, and they will change your account over for you.

    - thats why folks, you do not get one of those "free domain with hosting" or Free hosting with domain" packages.
    Last edited by ATST; 09-13-2002 at 12:23 PM.
    DANG DANG! DANG!!
    I know ***** ripped off everybody else, but they wouldn't do it to me.
    "When you use bottom feed for bait, you are only going to catch bottom feeders."
    "You do what you are, and you are what you do."

  26. #26
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    Now that all the details are falling into place, Here's what happened.

    1) I signed up with Duploweb for their stated package of one year of hosting included with registration. They did not disclose at all that they in turn outsource to another company (they call it "transparency").

    2. After hosting my site for only 2 weeks, my website disappeard completely for a week and a half. I wrote five times to them for support and they ignored every one of them. Since they failed to honor their stated package I filed a dispute with my credit card (as I should have). I expected them to rebut the claim and that I would to at least pay them for them the actual cost of registration ($14 or so). Once again, Duploweb never replied or disputed my claim. Time ran out and they lost all legal rights to refute my claim.

    3. But that's not true. Duploweb didn't dispute it because they didn't care. Since Duploweb never disclosed that they were having a 3rd party charge me instead of themselves, when I did the chargeback, it ended up charging back the 3rd party company instead - and of course there was no way for me to know this because none of this was revealed anywhere (not even in the TOS). I was trying to chargeback against Duploweb only. If Duploweb has replied to any of my emails they could have explained that but they never reply.

    4. So since the 3rd party got the chargeback, and they turned out to be the registrar. This was unknown to me because the only company that I authorized payment to was Duploweb. They honostly shouldn't have had permission to charge me in the first place without disclosure of who they really were. Anyway, itsyourdomain.com then shut me down for non-payment.

    Basically Duploweb never gave a crap at all whether they actually provided hosting because they had already been paid behind the scenes thru itsyourdomain.com, which ascted like an undisclosed collection agency.

    This is making my head hurt.

    I do have a few more questions...

    1. If I get my URL back and change registrars immediately, what's to physically stop them from filing an "In Dispute" on me again (aside from the fact that they'd have no reason)? The way this is all done behind my back, I may end up putting it back with the same company again.
    2. Where should I transfer my registrar to? Recommendations?


    -------------------------------------

    But wait a second. Then why would they redirect my URL to Duploweb instead of just making it point nowhere???
    Last edited by Fife Club; 09-13-2002 at 02:38 PM.

  27. #27
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    First of all, please call it a domain, not a URL.
    You can get URL hosting without a domain.
    Ok now that we have the terminology straight, duploweb provides hosting for free if you register a domain with their company itsyourdomain.
    The domain name registered through Duploweb remains completely yours! You have full control over your domain name through the "Domain Manager" and are free to move to any other web hosting service of your choice, at any time!
    So basically, they do not charge for hosting, instead they sell over priced domains as a value added package by adding their crappy hosting for free. If you don't want their hosting, the domain is still $35. That's the price they charge. When you buy a domain from any registrar, that registrar pays a fee for it. They make their money by charging you a bit more. When you charged back the $35, duploweb was out the fees they paid for it, and therefore, they took back control over the domain. Honestly, I can't blame them.
    I understand you could have registered your domain anywhere, but you paid a higher price at duploweb because the hosting was included free. You still can have your domain hosted anywhere you wish, but it will still cost you the $35, so I imagine most people that buy a domain there, want the hosting.
    If you really want that domain name, you pretty much have to pay what they ask at this point, because the chargeback from 2checkout cost them money too.
    They got $35 from you, but they paid probably about $10 for the domain. 2checkout took out their (aprox) $3 in fees for the transaction, leaving a profit for duploweb of $22 a year for which to host a site, and provide support. (or not, in this case)
    The chargeback you did cost them about *$10 more dollars in fees from 2checkout. When 2checkout gave you back the $35, they also charged duploweb about $45 (including the *$10 chargeback fee) for it, so now duploweb would be out their cost of the domain, *$10 + $13 in fees + $35 you got back making the transcation with you cost them close to *$58!
    No wonder they now want $65 to give it back to you. They don't really want your domain. It is useless to them, but it cost them money, and this was their only way to make you pay for the domain that you want, and they don't.
    I hope that explains it all so you can understand. I do not like companys with deceptive practices, but in this case, it is more of a "gimmick" they do, offering free hosting so they can charge more than most regsistars for a domain.
    Sucks, I know.
    We live, we learn.

    * the chargeback fee at 2checkout may be less than $10. Chargeback fees range anywhere from $5 to $15, depending on the merchant, so I used $10 as an example. I don't honestly know what 2checkout charges.
    Last edited by ATST; 09-13-2002 at 05:47 PM.
    DANG DANG! DANG!!
    I know ***** ripped off everybody else, but they wouldn't do it to me.
    "When you use bottom feed for bait, you are only going to catch bottom feeders."
    "You do what you are, and you are what you do."

  28. #28
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    Charlotte, NC
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    Originally posted by ATST
    First of all, please call it a domain, not a URL.
    You can get URL hosting without a domain.
    Ok now that we have the terminology straight, duploweb provides hosting for free if you register a domain with their company itsyourdomain. So basically, they do not charge for hosting, instead they sell over priced domains as a value added package by adding their crappy hosting for free.
    Yes. That's my point exactly. I agreed to pay what I knew was a ridiculous price for a domain only because the hosting was included. They then did not provide hosting services. This is clearly against the law to not provide a service that was paid for.


    If you don't want their hosting, the domain is still $35. That's the price they charge. When you buy a domain from any registrar, that registrar pays a fee for it. They make their money by charging you a bit more. When you charged back the $35, duploweb was out the fees they paid for it, and therefore, they took back control over the domain. Honestly, I can't blame them.
    If what you said were true it would make some sense. If you read my explaination above, Duploweb turns out to not be the registrar. If they had disclosed the fact that I was being charged by a third party and not them, I would have known that charging back would hurt an "innocent" company. Sorry but everything else you wrote misses the point because your treating Duploweb as if they were hurt by this chargeback and they weren't


    I understand you could have registered your domain anywhere, but you paid a higher price at duploweb because the hosting was included free.
    EXACTLY! I paid a higher price because the hosting was included. But they did not provide hosting after the first two weeks. Duploweb is a thief company and then they deceived me by claiming to be something they were not (a registrar) which cost me further money.

    I understand that itsyourdomain didn't knowingly do anything wrong except to deal with Duploweb. I had to agree to their ransom, but nothing changes the fact that Duploweb did not deliver a service that I paid for AND they did not disclose vital information that ended up costing me money. Deceptive advertising is illegal. I should go after Duploweb for the original money, plus the $65 being charged by itsyourdomain, plus my actual losses.

  29. #29
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    [I edited the above post, because when I posted it, I had to run out the door, and didn't spell check it]
    I know they charged a rediculous price for the domain.
    I know people pay it because it comes with free hosting.
    I know it appears hosting is part of the 'service' they provide.
    They worded it very carefully so that if you complain their hosting sucks, they can respond with "Well, it's free, so what do you expect"
    They also worded it so that even if you change hosts, the domain is still $35 per year. This also substaniates that the hosting is free.
    I'm not saying what they did was right, I'm just saying why they did it.
    DANG DANG! DANG!!
    I know ***** ripped off everybody else, but they wouldn't do it to me.
    "When you use bottom feed for bait, you are only going to catch bottom feeders."
    "You do what you are, and you are what you do."

  30. #30
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    Sorry if it seemed I was yelling at you. I'm angry but it's not at you.

    A lot has gone wrong but the biggest thing that screwed me was that because they did not disclose that a 3rd party was charging me, it caused my chargeback to go against an unknown company without knowing.

  31. #31
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    I understand you being upset. That free hosting crap is their gimmick. Yes, it is a bit decieving. If the hosting was satisfactory, it might have been worth it though.
    You did not hurt 2checkout. 2checkout is the merchant company duploweb uses. When you buy something from duploweb, your payment goes through 2checkout, then 2checkout pays duploweb the money minus the transactions fees.
    You also did not hurt itsyourdomain. itsyourdomain is who duploweb gets their domains from, therefore they were paid for the domain by duploweb when you ordered it.
    Your chargeback ONLY hurt duploweb, since they simply resell domains from itsyourdomain. (even if they own itsyourdomain, it still cost somebody money to register the domain for you)
    Now why did itsyourdomain lock you out? Because your chargeback means that you did not pay for the domain, so because duploweb did pay for the domain, (and cost them extra money as well) they now own it.
    Does the name mean that much to you?
    If it does, just pay it, and call it a lesson learned.
    Next time, read everything before signing up for offers.
    Last edited by ATST; 09-14-2002 at 12:38 PM.
    DANG DANG! DANG!!
    I know ***** ripped off everybody else, but they wouldn't do it to me.
    "When you use bottom feed for bait, you are only going to catch bottom feeders."
    "You do what you are, and you are what you do."

  32. #32
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    Charlotte, NC
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    As of this moment, I paid their demands three days ago and I'm still locked out with no access!

    Also,
    Originally posted by ATST
    If it does, just pay it, and call it a lesson learned.
    Next time, read everything before signing up for offers.
    It's definitely a lesson learned anyway, but I've scoured over all the TOS and fine print on Duploweb and they still don't disclose any of these facts. Even in emails after you sign up. And even though I would have no idea that itsyourdomain was involved in the first place, they don't tell you any of this either. (I still don't know where you got "2checkout" from)

    Hopefully this will all be over soon, but as I started off with, I agreed to their terms for getting my site and they still haven't given it back yet.

  33. #33
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    I'm not trying to keep this thing going, but I found an industry news article written about how itsyourdomain.com operates. Here's are a few quotes from that article...

    ItsYourDomain does everything imaginable to hide itself from the customer, going to unique lengths to do so. The ISPs affiliate ID is logged along with all registrations made through its site, and as a result, any whois search will identify the ISP and not ItsYourDomain. And credit cards charged for a domain name through any affiliate will just read "domain registration." Pretty generic, to say the least.
    ItsYourDomain has put in a great deal of effort ... to conceal itself from affiliates' customers.
    (http://www.isp-planet.com/)

    That's all great for affiliates, but that's intentional deception of paying customers. When your dealing with granting rights to to utilize somebody's credit, that practice is just NOT right.

  34. #34
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    No, it doesn't sound right, and as long as they keep getting "suckers" (no offense) they will prolly keep doing this.
    Once you get control of it, transfer it to another registrar.
    Sorry to say that when you transfer to another registrar, it will cost your their price for a year, but that year gets added on to the length of time you already have.
    Also check to see if the registrar that you are transferring to, charges for each time they try. Some do, and itsyourdomain may atempt to block the transfer, costing you more money for nothing.
    DANG DANG! DANG!!
    I know ***** ripped off everybody else, but they wouldn't do it to me.
    "When you use bottom feed for bait, you are only going to catch bottom feeders."
    "You do what you are, and you are what you do."

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