I am debating offering shared webhosting services. I would like to know what the market considers a fair price for a plan with the specifications below (note that I have already determined my charges for enhanced services):
Unix Shared Plan: One or Two Domains
250 MB of HDD Disk Space
10 GB of Transfer Per Month
Unlimited POP3 E-mail Accounts
Catch-All Account, Unlimited Aliases
1 Shell Account via SSH
5 FTP Accounts
Support for PHP4, ASP, Perl 5
One MySQL Database Free
OpenWebScope Stats Included
Access to Raw Log Files
Server Side Includes
Support via E-Mail or ICQ (Free)
Adult Content Accepted
No Account Setup Fee
Payment by Invoice, Credit Card, Check or Money Order
Discounts for Yearly or Bi-Yearly Payments
Additional MySQL Database - $10.00 setup fee
Pay by Invoice - $10.00 setup fee
Support by Pager - $5.00 per month
Additional Domains - $5.00 setup fee per domain
Private/Branded Name Servers - $25.00 setup fee, $5.00 per month
Each Additional 1GB of Transfer $2.00 (Prepaid each Month)
Each Additional 1GB of Transfer $2.50 (Overage)
I am debating offering shared webhosting services. I would like to know what the market considers a fair price for a plan with the specifications below
Server info has yet to be determined. Basically, I am adding another dedicated server to my resources, and to help defray the cost of it, I plan to take on a few shared clients. I dont want to start another business, this is more of a sideline for me to defray the expense.
I am not going to oversell the network and I am not going to take on clients that require babysitting. I am not going to hire anyone to provide support, etc and I do not envision accepting more than 10 accounts. The server will be adequte and it will not be oversold/underbuilt.
This will be a small time hosting service, where you get personalized service. You will be given my home phone number and you will be some of the few people alive today that have the ability to wake me up in the middle of the night. This is not going to turn into a "Wham, Bam, Thank you mam" type of service.
When I have enough customers, I will not accept anymore.
Most companies I know of charge as much as $30.00 for an additional domain name. My account includes two (most include one) and some charge an even larger fee for thier FIRST MySQL DB.
This is in the exploratory phase. I am asking people what THEY WOULD BE WILLING TO PAY for this service if they needed it. I am not taking signups, I dont have a website online and I do not have server info yet. I am trying to feel the pulse here and see what people are willing to pay for this service and decide wheather or not it is even worth my time.
For what you are offering I think a realistic price would be from 7.99 to 12.99 a month for that.. The options in my opinion are way over priced databases should be included atleast a few should.. charging for a invoice? I think the only people that get away with that is merchant providers and the pager thing should be standard. The nameserver thing is understandable though.. If you are just looking to pay off both the servers you could drop it down to something like 4.99 a month and prob get a decent amount of customers up.
But I dont want to have 150 customers packed onto the server. My websites are going to be hosted here too and I definatly would not want to put my sites on a server that has been packed with people and is being raped for bandwidth. Not to mention, I would have to provide support to all of them... no thanks.
I would rather have 10 customers that know what they are doing, and only call me when something is wrong as opposed to 150 customers that are each billing $4.99 a month and submitting support requests until the cows come home.
The charge for paper invoices is because they are a pain. There is postage, my time, mailing and so on. There is no reason why someone cannot get thier invoices by e-mail unless they want to be a pain.
Databases put a huge load on the server and consume valuable resources. People get one database for free. If they need more, they can pay a setup fee for them, which will cover the cost of any upgrades to the sever that become nessicary as a result of the increased demand and strain.