hosted by liquidweb


Go Back   Web Hosting Talk : Web Hosting Main Forums : Dedicated Server : [UK] - PoundHost And My Money
Reply

Forum Jump

[UK] - PoundHost And My Money

Reply Post New Thread In Dedicated Server Subscription
 
Send news tip View All Posts Thread Tools Search this Thread Display Modes
  #1  
Old
Newbie
 
Join Date: Dec 2007
Posts: 15
[UK] - PoundHost And My Money

before order,I ask poundhost's sale,
he said can provide 64 and 128 IPs,
so,I create a order at 2008-10-11,
10-15 server ready,
I ask them,but in this time,
they said only provide 10 IPs,max 16IP.
I used it for vpn applications,no have enough IPs,can't do it.
so poundhost said can cancel the server.
I never use this server,but poundhost still no refundment,
I send mail to them,no any responses,
......
any one have same experience?



Sponsored Links
  #2  
Old
Newbie
 
Join Date: Dec 2007
Posts: 15
I hope PoundHost will refundment.
it's very reasonable, isn't it?

  #3  
Old
Web Hosting Master
 
Join Date: Jun 2003
Location: UK
Posts: 6,592
They probably said they can provide 128 IP's with justification. VPN is not justification. Per their website they say the will provide upto 16 IP's and their TOS statehttp://www.poundhost.com/tos/
# PoundHost Internet Services LLP do not offer refunds for servers and services purchased in advance.
I'm sure your read that when you signed up
rus





__________________FSCK VPS - Instant setup US VPS - Linux Remote Desktop Out the Box www.cheapvps.co.uk - UK/US/OpenVZ/Xen VPS CrapCrap.com - Its my blog and stuff | twitter: rusfosterContact us for VPS solutions and fully managed support. Not happy with something? PM me

Sponsored Links
  #4  
Old
Newbie
 
Join Date: Dec 2007
Posts: 15
thanks sir,
before order,
I ask sale,to do vpn,he said no problem,and can charge 149 to apply 128IPs.
then I create order.
and he said now can't provide 128IPs, only 16IPs,you can cancel this server,and refundment,
poundhost known I do vpn,and agree to process order,
then when charged, tell me can't provide 128IPs, they never do 128IPs,only max 16.
also,he ask me to cancel,but still no refundment
I think it like cheat.

  #5  
Old
Newbie
 
Join Date: Dec 2007
Posts: 15
my friends do vpn from poundhost use 92.48.*,and use more than 64 IPs.
have other friend use 210.* (BlueSquare)
so,Of that I m sure.
not about "AUP"

  #6  
Old
The Guru!
 
Join Date: Nov 2007
Location: Chennai, India
Posts: 2,371
Best solution is to call!
Quote:


PoundHost Sales: 01628 621 659 (option 1)
Open Monday to Friday 9am until 6pm


Some sales operator will definitely be able to help you if you can provide all the details.





__________________
RexlayerFully managed dedicated servers and managed collocation

  #7  
Old
Aspiring Evangelist
 
Join Date: Jul 2005
Location: Milton Keynes, UK
Posts: 407
Quote:



Originally Posted by chennaihomie


Best solution is to call!
Some sales operator will definitely be able to help you if you can provide all the details.


I would also say phoning is your best bet. Make sure you have all the details ready when you phone up, such as Ticket numbers.





__________________
Darren Lee - MK Hosting Ltd (company No: 05910920) - Reliable Affordable UK Hostingwww.mkhosting.co.ukToll Free: 0800 0 43 03 86 E-mail: sales[at]mkhosting.co.uk
Shared Hosting - Reseller hosting - Dediated Servers - Co-Location

  #8  
Old
Disabled
 
Join Date: Dec 2007
Posts: 3,598
Quote:



Originally Posted by cocoler


thanks sir,
before order,
I ask sale,to do vpn,he said no problem,and can charge 149 to apply 128IPs.
then I create order.
and he said now can't provide 128IPs, only 16IPs,you can cancel this server,and refundment,
poundhost known I do vpn,and agree to process order,
then when charged, tell me can't provide 128IPs, they never do 128IPs,only max 16.
also,he ask me to cancel,but still no refundment
I think it like cheat.


Do you have logs where he said that is allowed? It seems that you have been talking with different sales managers and have such situation tight now.





__________________Sibername.com
Canadian Domain Name Registration and
Web Site Hosting Serviceshttp://www.sibername.com

  #9  
Old
Web Hosting Guru
 
Join Date: Aug 2005
Location: Maidenhead, UK
Posts: 329
Hello,
I believe Carrie from our billing department has already explained this, with refunds there is a 6-8 day delay before you will see the funds within your account. The refund was sent on Friday, please be aware that period is based on Business days.
Hope this helps





__________________
Poundhost, UK Dedicated Servers

  #10  
Old
Web Hosting Master
 
Join Date: Nov 2003
Posts: 1,093
Good to see this resolved although it is odd different rules appear to apply to different customers here?





__________________Nick LawsManageMyBox - Managed Dedicated Server HostingManageMyHosting - DirectAdmin Website Hosting Total Care, Total Quality, Total Control

Reply

Related posts from TheWhir.com
Title Type Date Posted
Arvixe Partners with SiteWit to Help Customers Get Found Online Web Hosting News 2014-09-17 16:40:32
New Zealand Police Investigate Money Laundering Case Against Mega Shareholder Web Hosting News 2014-08-26 13:42:02
Hackers Steal €500,000 from European Bank Using Luuuk Trojan Web Hosting News 2014-06-25 12:45:19
Department of Defense Revisits Cloud Strategy to Save Taxpayer Money Web Hosting News 2014-05-01 08:33:53
Federation Against Copyright Theft Tells LeaseWeb to Take Down Streaming Site or Risk Money Laundering Charges Web Hosting News 2013-12-20 10:47:35


Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes
Postbit Selector

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is Off
HTML code is Off

Forum Jump
Login:
Log in with your username and password
Username:
Password:



Forgot Password?
WHT Host Brief Email:

We respect your privacy. We will never sell, rent, or give away your address to any outside party, ever.

Advertisement:
Web Hosting News:
WHT Membership
WHT Membership



 

X

Welcome to WebHostingTalk.com

Create your username to jump into the discussion!

WebHostingTalk.com is the largest, most influentual web hosting community on the Internet. Join us by filling in the form below.


(4 digit year)

Already a member?