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  1. #1
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    INTRODUCTORY PRICING: Flash tutorials for your Help Desk >> for cPanel & Plesk users

    WEB HOSTS
    Are you tired of devoting countless hours to support questions that have to do with basic, simple routine tasks?

    Well, now you can have Flash tutorials on your web hosting site! No longer do your clients have to get frustrated trying to wade through FAQ, KnowledgeBases or readme files. Now they can actually see how it's done...in a movie...right on your site. Brought to you exclusively by DemoDemo.com.

    Bring your web hosting company to the next level of professionalism and technology. Your customers will love you for it. This will reduce the number of support tickets you receive for routine tasks...giving you more free time to build your business and increase your bottom line.

    FREE CUSTOMIZATION: We will embed your company logo into every tutorial that you order at DemoDemo.com

    NEW THEMES ADDED: Due to numerous requests, we have started adding different versions of the tutorials based on the more popular cPanel themes. We now offer iconic and bluetrix (same as stylusblue). Coming soon: BlueLagoon. We also offer Plesk based tutorials.

    Our INTRODUCTORY PRICES are at 50% off, but won't last long. Regular pricing will resume October 1, 2002.

    Come see what all the fuss is about at DemoDemo.com

    BTW, if you have any suggestions for new tutorial topics or new cPanel themes, we'd love to hear from you!

    [UPDATE]
    Tutorials now available:

    cPanel - Iconic theme
    cPanel - Bluetrix theme (works with Stylusblue)
    cPanel - BlueLagoon theme
    cPanel - Default theme
    WebHostManager Reseller Series
    Plesk

    [/UPDATE]


    Vito
    Last edited by vito; 09-14-2002 at 10:51 AM.
    DemoDemo.com - Flash tutorials since 2002
    DemoWolf.com - 5,300+ Flash tutorials for hosting companies, incl. Voice tutorials
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  2. #2
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    Very interesting project - I might purchase some

    Great job !
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  3. #3
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    I think I will too! Love the idea!
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  4. #4
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    Thank you for your kind comments. I look forward to being of service to you.

    Vito
    DemoDemo.com - Flash tutorials since 2002
    DemoWolf.com - 5,300+ Flash tutorials for hosting companies, incl. Voice tutorials
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  5. #5
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    When you have the bluelagoon ones let us know
    Clustered Hosting With Continuous Data Protection (CDP)
    http://www.solidinternet.com
    8 Years of hosting excellence!
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  6. #6
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    myacen:

    My best guess is by this weekend at the latest. If you're subscribed to this thread, you'll see it when I post the release of BlueLagoon.

    Vito
    DemoDemo.com - Flash tutorials since 2002
    DemoWolf.com - 5,300+ Flash tutorials for hosting companies, incl. Voice tutorials
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  7. #7
    Join Date
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    Nope but I am now
    Clustered Hosting With Continuous Data Protection (CDP)
    http://www.solidinternet.com
    8 Years of hosting excellence!
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  8. #8
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    Very good, expect to hear from me this week
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  9. #9
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    What about?

    Are you planning anything for Ensim CP?
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  10. #10
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    akash:

    Teriffic. I look forward to it. BTW, you dropped the "d"??


    poster:

    Ensim is on the list for future development. But we have to get all the cPanel series done first. As always, I will announce the release of the Ensim series when ready.

    Vito
    DemoDemo.com - Flash tutorials since 2002
    DemoWolf.com - 5,300+ Flash tutorials for hosting companies, incl. Voice tutorials
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  11. #11
    Good. That is good project and interesting too. hmmmmmm
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  12. #12
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    love it
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  13. #13
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    any plans to do some tutorials for the default cpanel theme?
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  14. #14
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    Originally posted by SuperDon
    any plans to do some tutorials for the default cpanel theme?
    Yup. it's on the list. As with all the other control panels or themes yet to be done, announcements will be made here at WHT.

    I would say as an estimate sometime in the next 7-10 days for the default cPanel theme.

    Vito
    DemoDemo.com - Flash tutorials since 2002
    DemoWolf.com - 5,300+ Flash tutorials for hosting companies, incl. Voice tutorials
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  15. #15
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    another good one may be some WHM tutorials like Creating a Package, Creating an Account etc.....this would be really nice
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  16. #16
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    Hey Chris, you're beating us to the punch...

    A WHM series for resellers is in the scheduled project list. But that will be after all the cPanels, Hsphere and Ensim end user control panels are done.

    Vito

    BTW, just sent a reply to your email.
    DemoDemo.com - Flash tutorials since 2002
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  17. #17
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    Plesk Suggestions;

    Creating/adding new domain
    mailgroups, autoresponders, etc
    frame forward and standard forward explanation and demo
    frontpage
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  18. #18
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    Thanks, hosticle. I appreciate hearing suggestions. It sounds like yours are ideas for a Plesk reseller control panel series, correct? If so, it too is on the list.

    Vito
    DemoDemo.com - Flash tutorials since 2002
    DemoWolf.com - 5,300+ Flash tutorials for hosting companies, incl. Voice tutorials
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  19. #19
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    Do you have tutorials for plesk 5.0 in the pipeline? (I can hook you up with an account if you like)
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  20. #20
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    Hi hosticle. I have Plesk tutorials already available, but they are end-user based. If you are offering access to a reseller control panel so that I can get screen shots, that's very generous, and if it's OK, I will take you up on that when it's time to address that series.

    Thank you.

    Vito
    DemoDemo.com - Flash tutorials since 2002
    DemoWolf.com - 5,300+ Flash tutorials for hosting companies, incl. Voice tutorials
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  21. #21
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    OK, the cPanel BlueLagoon series of tutorials is complete, online and ready to accept orders!

    At this point, there are complete 10-pack sets of the following:

    cPanel Iconic
    cPanel Bluetrix (also works for Stylusblue)
    cPanel BlueLagoon
    Plesk


    Other series to follow soon:

    cPanel Default
    Ensim
    Hsphere
    WHM reseller
    Plesk reseller
    FrontPage

    And remember, introductory prices at 50% is for limited time.


    Vito
    DemoDemo.com - Flash tutorials since 2002
    DemoWolf.com - 5,300+ Flash tutorials for hosting companies, incl. Voice tutorials
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  22. #22
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    I have received several requests at www.DemoDemo.com from web hosts to produce Flash tutorials that will show their resellers how to perform the various tasks in WebHostManager. The problem is I know basically how to get around in WHM, but not enough to authoritatively assemble an entire set of instructional tutorials.

    So I'm looking for the wisdom of someone who is very well versed in all the features and functions in WHM. Ideally, I just want to be able to have a couple of telephone sessions to walk through WHM. I thinks a couple of sessions is all it'll take, considering that I know the basics.

    In my existing reseller account, I already have WHM access. However, I don't really want to take screenshots of my account showing my clients. So whoever will be assisting me in this project needs to be able to provide me with a temporary WHM account where I can simulate all the WHM functions. This need not be a "live" reseller account. I just want to be able to perform all the functions and take screenshots.

    In return, I will provide a full set of logo-branded WHM tutorials that you can use to show your resellers how to get around in WHM. Approximate value of the tutorials is around $60.

    Anyone interested please reply in this thread.

    Thanks.

    Vito
    DemoDemo.com - Flash tutorials since 2002
    DemoWolf.com - 5,300+ Flash tutorials for hosting companies, incl. Voice tutorials
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  23. #23
    Man... you're gonna make a fortune out of this How come I didn't think of it before?
    The price is right too... Keep up the good work!
    -Sub
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  24. #24
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    Vito,

    You have my email address, I would be more than happy to help out.
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  25. #25
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  26. #26
    Vito,

    I have seen the flash tutorial for iconic but it is only version 4 of Cpanel.

    Do you have plans for Cpanel 5 in the pipeline?
    YourCheapHost.com - Low cost multi domain hosting solutions. [Legal adult content friendly]
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  27. #27
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    net-trend:

    When I log into cPanel4 and cPanel5, I do not see any difference other than the version number at the top of the page. Icons seem the same, layout seems the same, functionality seems to be the same. So as far as I can see, it doesn't make much sense to have a different tutorial series for each of them.

    Please tell me if I have missed something regarding the difference between them.

    Vito
    DemoDemo.com - Flash tutorials since 2002
    DemoWolf.com - 5,300+ Flash tutorials for hosting companies, incl. Voice tutorials
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  28. #28
    Yes there is a difference. There is added functionality for some parts of it. Mainly the email accounts setup and change password screen now allows quota modification.
    YourCheapHost.com - Low cost multi domain hosting solutions. [Legal adult content friendly]
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  29. #29
    Also, since this is a paid product it would be nice if you could put up tutorials of current version control panels and provide updates when they are ready.
    YourCheapHost.com - Low cost multi domain hosting solutions. [Legal adult content friendly]
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  30. #30
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    net-trend:

    Hmm. I will have to go through v5 and make changes to the tutorials where there is a difference. Thanks for the heads up.

    SuperDon:

    Thanks for the offer, and for setting me up with the demo account. I will speak with you later today to walk through all the functions.

    vito
    DemoDemo.com - Flash tutorials since 2002
    DemoWolf.com - 5,300+ Flash tutorials for hosting companies, incl. Voice tutorials
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  31. #31
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    net-trend:

    I went through all the cPanel (iconic) tutorials and I see that the only one that is different in features is the one for creating a POP account. It doesn't seem to make much sense to create an entirely separate set of tutorials for the two versions just because of a couple of changes. I don't think many hosts will appreciate having to look at buying a new set if/when they upgrade their cPanel licence from v4 to v5.

    So here's what I've done. I've incorporated v5 screenshots into the existing tutorial, showing the added feature of quota modification. This way it can be used for either version. Makes sense?

    When you revisit the site to see the changes I made in the tutorial, make sure you refresh when you're in the movie. Or, as in my case, I had to clear my cache before I could see the change.

    net-trend, I appreciate your input. It helps me improve my products.

    Vito
    DemoDemo.com - Flash tutorials since 2002
    DemoWolf.com - 5,300+ Flash tutorials for hosting companies, incl. Voice tutorials
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  32. #32
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    I am thinking of ordering a few, vito I have sent you some questions (pm)
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  33. #33
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    imitech:

    Yes, thank you. I am just in the process of addressing your questions. You should have a reply in 5 minutes or so.

    Vito
    DemoDemo.com - Flash tutorials since 2002
    DemoWolf.com - 5,300+ Flash tutorials for hosting companies, incl. Voice tutorials
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  34. #34
    Vito,

    That is great, how you are addressing such changes.

    Now, if let's say CPanel get's updated again with extra features, are you going to provide free updates or must they be purchased again?
    YourCheapHost.com - Low cost multi domain hosting solutions. [Legal adult content friendly]
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  35. #35
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    Well, I always try to accomodate the customer, but in the case of control panel version updates, I'm afraid I'd have to charge for them. I'm sure you will appreciate that providing an update means a complete re-build of the entire movie. If I was charging alot more for the product to begin with, it would be possible to build in free updates. But at the current price level, it is impossible. So even if you have to buy a whole new set of tutorials, given the affordability of it, hopefully it's not such a big pill to swallow...

    Besides, the control panels don't have version updates that often, do they?

    And given the amount of money you're going to save by having considerably fewer support tickets to handle, the tutorials will pay for themselves many times over, right?


    Vito
    DemoDemo.com - Flash tutorials since 2002
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  36. #36
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    Thanks for answering my questions Vito, I am really considering purchasing a few they look really professional and I am sure they will help and guide some of my customers. Another question though; When the flash movie ends it says ‘Powered by DemoDemo.com’ will that statement appear on the version I purchase? Can it be removed?
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  37. #37
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    Yes, at this point, and at this price level, the "Powered byDemoDemo.com" image will remain. Part of the reason that the tutorial prices are so low is that the DemoDemo branding is included in the final frame. If you prefer, you can request that it be removed, but that will mean an additional $20 per set of 10 tutorials.

    If that is the way you wish to go, simply select that option in the order form.

    Keep in mind that although I also own a web hosting company, I do not include any links to that site from DemoDemo.com. So there should be no worries of your customers being persuaded to go elsewhere (if that was in fact your concern).

    Vito
    DemoDemo.com - Flash tutorials since 2002
    DemoWolf.com - 5,300+ Flash tutorials for hosting companies, incl. Voice tutorials
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  38. #38
    Join Date
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    Hey you did not give us that option.. I want my money back.. just kidding..... Hey I just wanted to let everyone know that I think we were one of the first to use these when they first came out and our support questions pertaining to these items have dropped in half and we can have been just pointing to them for the ones that forget to look and just submit a ticket about a question that we have a tutorial on.

    So far they have been great..

    So when are you going to come out with more,

    FrontPage tutorials (basic stuff)
    FTP tutorials (basic)


    You know what we also need?? A tutorial on how to trying to find the answer before sending in a support ticket.

    Robert
    Light travels faster than sound, which is why some people appear bright until you hear them speak.
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  39. #39
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    Originally posted by GWDGuy
    ...our support questions pertaining to these items have dropped in half and we can have been just pointing to them for the ones that forget to look and just submit a ticket about a question that we have a tutorial on.

    So far they have been great..
    Hey, Robert. I was certain you'd notice a difference. I'm just surprised the difference was noticeable so quickly. You must have done a great job making the tutorials accessible in your Help area.


    Originally posted by GWDGuy
    So when are you going to come out with more,

    FrontPage tutorials (basic stuff)
    FTP tutorials (basic)
    Those are definitely on the list. I believe the next one to be released, though, will be WebHostManager Reseller series. To be safe, get yourself onto the newsletter, ,and you'll be sure to be notified when new releases come out.

    Originally posted by GWDGuy
    You know what we also need?? A tutorial on how to trying to find the answer before sending in a support ticket.
    Sort of like a tutorial on how to find the tutorials...


    Thanks for the great input, Robert. I am very happy to hear the tutorials have made a difference.

    Vito
    DemoDemo.com - Flash tutorials since 2002
    DemoWolf.com - 5,300+ Flash tutorials for hosting companies, incl. Voice tutorials
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  40. #40
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    NOW AVAILABLE- cPANEL 5 - DEFAULT THEME

    Yes, there have been many requests for the default theme, so the WHM Reseller series had to be bumped.

    Current list of products:

    cPanel - Iconic
    cPanel - BlueTrix (can be used for Stylusblue
    cPanel - Bluelagoon
    cPanel - Default
    Plesk


    Take a look... www.DemoDemo.com


    Vito
    DemoDemo.com - Flash tutorials since 2002
    DemoWolf.com - 5,300+ Flash tutorials for hosting companies, incl. Voice tutorials
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