Try to find a host that uses a Quad Core server on 100mbps or higher uplink. I only uses hosts that have a server with those minimum specs, that's why when I bought my first dedicated server, I got those specs lol.
We only use Dual Xeon Dual Core Servers on 100MBPS Uplinks, and ultimately a better server won't affect you if servers are maintained and managed properly...
I don't see anything wrong with a 1.0 server load. A 1.0 load isn't extremely slow. When it starts to reach 2.0 or higher, then that's when it starts to become slow.
I've seen loads spike up to 15 easily on Quad Core servers, everything responded fine. It depends on the CPU operations, some can spike load without affecting access times, sometimes you can have a load of 8 and things will crawl. There are many factors to determining those kind of issues.
I used to be an Allreseller.com customer. They do have superb service. Technical issues happen with every web host. They're inevitable.
From my time with Allreseller, their technical support was prompt in their response to my tickets. There was one particular time when All went out of their way to fix an issue that actually was due to a third-party trying to access one of my sites.
Although it sounds like an isolated incident, it's unfortunate that you had a bad experience.
Thanks for sharing your experience.
It isn't that slow to me seems abit slow, though i don't think they scam but support staff are sometimes kids
It depends on the company, but as I mentioned above, we are most definitely not run by children, all of our support staff have at a minimum 5 years system administration experience.
Sorry but the browsing and sites were really slow, the slowest whm ever tried!
As for Nathan, he was mocking all the time when I asked him to refund me, since I wasn't satisfied. You oversell your machines and it was obvius since your hdd's were almost full.
It was not a professional behaviour.
I have been working in WHM this evening and yesterday evening and there wasn't the slightest delay or slowness.
Come on now, there was no mocking. I have known Nathan for years, and he takes things seriously. We understand you weren't satisfied which is why we refunded you at your request, there were no loop holes to jump through. The only HDD's that are even close to full was home, and backup drives. Both irrelevant because when the /home partition gets to 65%, we just add another hard drive to the mix as /home2 for new accounts, or those that need more space.
We know how to manage our servers and have been doing it for years.
Even a load of 1.0 is low. We've had machines spike at 15.0 when restoring accounts and the server has responded fine.
Exactly, this isn't something we can prevent, when decompressing and extracting backups, it is a CPU intensive process and as such CPU load goes up, it does that on any server/computer.