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Old 10-03-2008, 12:49 PM
Huxly Huxly is offline
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Question New to WHM and CPanel and need advice...

Thanks for your help in advance. And I apologize for my noob questions. I've been trying to learn this stuff on my own but I've hit a roadblock.

I've got a site working with WHM and I use the CPanel to manage the site.

However now I want to be able to setup a reseller account and I'm having trouble setting up the reseller website.

I've got a nameserver registered, and this is what my first site is using successfully, I can use a windows command prompt and ping my main website’s URL and it resolves to the correct IP address. however I'm trying to use the same nameservers for the resellers website, but I can't seem to get it to work. When I ping my resellers website the Ping fails and tells me the host could not be found.

Using WHM I created my reseller account, and after doing that, I setup the nameservers for the reseller site in godaddy using the same nameservers my first website uses. I'm not sure what to do next.

I think I should be able to ping my resellers site and it should at the very least resolve to my nameservers IP address just like my main site does, even if the reseller site was not created correctly in WHM. Can any of you verify that this is correct?

Another thing that is on my mind is this. I understand IIS and I am trying to translate some of my IIS knowledge to WHM. In IIS if I have several sites going to the same IP, I can use Host Headers to resolve a URL to the correct IIS Virtual Site. So if I have multiple sites going to WHM using the same nameservers what would be the equivalent to the IIS Host Headers in WHM?

Again, Thanks so much for your help in advance.

H.

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  #2  
Old 10-03-2008, 12:55 PM
blessen blessen is offline
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Old 10-03-2008, 02:24 PM
cPanelDavidG cPanelDavidG is offline
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Quote:
Originally Posted by Huxly View Post
I've got a nameserver registered, and this is what my first site is using successfully, I can use a windows command prompt and ping my main website’s URL and it resolves to the correct IP address. however I'm trying to use the same nameservers for the resellers website, but I can't seem to get it to work. When I ping my resellers website the Ping fails and tells me the host could not be found.

Using WHM I created my reseller account, and after doing that, I setup the nameservers for the reseller site in godaddy using the same nameservers my first website uses. I'm not sure what to do next.

I think I should be able to ping my resellers site and it should at the very least resolve to my nameservers IP address just like my main site does, even if the reseller site was not created correctly in WHM. Can any of you verify that this is correct?

Another thing that is on my mind is this. I understand IIS and I am trying to translate some of my IIS knowledge to WHM. In IIS if I have several sites going to the same IP, I can use Host Headers to resolve a URL to the correct IIS Virtual Site. So if I have multiple sites going to WHM using the same nameservers what would be the equivalent to the IIS Host Headers in WHM?

Again, Thanks so much for your help in advance.

H.
When you created the reseller account in WHM, did you create any nameservers for that account? If so, you would need to register those nameservers with the appropriate domain registrar for them to work.

Based on your description of IIS Virtual Sites and my experience with such things, an equivalent would be Apache VHosts (virtual hosts). However, cPanel/WHM automates all of that so you don't need to modify httpd.conf manually just to add another VHost.

Feel welcome to submit a support ticket if these issues persist.

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Old 10-03-2008, 04:45 PM
Huxly Huxly is offline
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Quote:
Originally Posted by cPanelDavidG View Post
When you created the reseller account in WHM, did you create any nameservers for that account? If so, you would need to register those nameservers with the appropriate domain registrar for them to work.

Based on your description of IIS Virtual Sites and my experience with such things, an equivalent would be Apache VHosts (virtual hosts). However, cPanel/WHM automates all of that so you don't need to modify httpd.conf manually just to add another VHost.

Feel welcome to submit a support ticket if these issues persist.
Thanks for the reply!

As far as I can tell I did not create any nameservers for the reseller account. When i created the account, under the DNS Settings I selected "Use the nameservers specified at the Domain's Registrar (ignore locally specified nameservers)" It did it's thing and then after a few seconds my Nameservers as I used them in godaddy appeared at the bottom.

I assumed the Registrar is godaddy, and over in godaddy I am using the same nameservers as my main site.

Also, In WHM when I go into Account Information and List Accounts. I see my main account as well as my resellers account. They both have the same IP, and when I click on the IP for each it opens up the correct webpage for each account. I don't know what that means exactly but it gave me a feeling that the sites might be setup correctly. Of course i could be completely wrong!

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Old 10-03-2008, 06:36 PM
ReadyRick ReadyRick is offline
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Here's something to try...

If your domain is xyz.com and your main namserver is ns1.xyz.com, have you checked to make sure that an "A Name" record exists for ns1.xyz.com?

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Old 10-04-2008, 12:11 AM
servertechs servertechs is offline
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You need to first allow sharing of nameservers Ip in whm tweak setting and create nameservers for reseller and assign it to the reseller.

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