Highlights of our Support
* 24x7 Quality Support for Windows ( Plesk, Helm ) 2003 and 2008 Servers
* 24x7 Outsourced Web hosting support for Shared and Dedicated Servers
* 24x7 server management, monitoring with proactive support
* MCSE, MCSA, RHCE, certified engineers to ensure excellent support
* Live IM admin consultation
[ Our Server Management Plans ]
1.) Windows Server Management
No Setup Fees.
24/7/365 Admin Availability
Unlimited Administration Tickets
Within 1 Hour Response Time Guarantee for Support Tickets
Within 24 Hour Resolution Time Guarantee for Support Tickets
Windows upgrades & hotfixes
Initial server security
Firewall management
Control panel support ( Plesk & Helm )
Service support ( IIS, ASP, MSSQL, Mysql, Mail Enable )
ASP.NET, PHP, FastCGI, ISAPI support
IIS 06/07 Administration
Initial DNS/Nameserver Configuration
Fix each services which are down
Standard 3rd Party component support
Windows 03/08 Platforms Supported
Updates Applied As Required
Pricing: - $75/Monthly
2.) Linux Server Management
No Setup Fees.
24/7/365 Admin Availability
Unlimited Administration Tickets
Within 1 Hour Response Time Guarantee for Support Tickets
Within 24 Hour Resolution Time Guarantee for Support Ticket
Initial Server Security
Admin Consultation
Kernel Updates
Service optimization ( Apache, Exim, Mysql )
Control panel upgrades
Apache, Exim and Mysql upgrades
Fix each services which are down
Deactivation of Unused/Insecure Services
Manipulation of Firewall Rules based on Log activity
Security Updates as released by OS and/or Control Panel
Initial DNS/Nameserver Configuration
Backup and restorations
Re-secure a server after intrusion
Standard 3rd Party Software Support
Server Log Monitoring
Pricing: - $50/Monthly
3.) Plain Server Management
No Setup Fees.
24/7/365 Admin Availability
Unlimited Administration Tickets
Within 1 Hour Response Time Guarantee for Support Tickets
Within 24 Hour Resolution Time Guarantee for Support Ticket
Initial Server Security
Admin Consultation
Kernel Updates
Service optimization ( Apache, IIS, Exim, Mysql , MSSQL)
Control panel Installs ( Webmin )
Third party control panel support
Cluster Management
Apache, Exim and Mysql upgrades
Setting proxy servers
Setting VPN servers
Manipulation of Firewall Rules based on Log activity
Security Updates as released by OS
Initial DNS/Nameserver Configuration
Re-secure a server after intrusion
Server Log Monitoring
Supported OS:- [ Linux , SunSolaris, FreeBSD, OpenBSD and Windows ]
Pricing: - $100/Monthly
Feel Free to email our sales department if you have any questions. Do check our Shared and Dedicated Server plans for more details on our services.
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