Web Hosting Talk : Web Hosting Main Forums : VPS Hosting : Moved to new VPS - 403 forbidden error

[crazyleaf]

I recently moved my website from a shared hosting plan at Siteground to a VPS at WiredTree. All went well but I have this problem : When I try to access my website I can't. I get :

Forbidden
You don't have permission to access / on this server.

Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.

This happens only for my home computer. If I try to access the website from anywhere else (even via my mobile phone) it works like a charm.

I am thinking this might be a DNS cache problem. Anyone can help me better understand the problem and solve it?

Thanks

[nice-price]

Did you check directory- and file-rights?

[crazyleaf]

All permissions are ok. Don't think that's the issue, since the website is working for the world, but I get this error only from my home computer. The website is crazyleafdesign.com

[nice-price]

Ok, then you might flush your dns-cache on your home computer. Which OS are your running and which nameserver are you using?

[crazyleaf]

I am using Windows XP, and I use the nameservers @ Wiredtree (ns1.wiredtree.com, ns2.wiredtree.com)

[nice-price]

Try to run

ipconfig / flushdns

[Matt - HostPenguin]

Hi,

Its deffinately an error from your end (computer). You will need to flush your dns and reboot.

[crazyleaf]

Flushed the DNS, it worked for a while. Now it's not working anymore.

[JordanSS]

Make sure it's not something in your "C:\WINDOWS\system32\drivers\etc\hosts" file that is pointing to your old provider.

Also try to change the DNS servers with the ones in your office - or any other DNS servers- and see if you get the same error. If you don't then it's something with your DNS servers. Might want to do a trace (example: tracert crazyleafdesign.com) to be sure you are reaching the correct server.

[TigerServers]

Originally Posted by crazyleaf

Flushed the DNS, it worked for a while. Now it's not working anymore.

Sounds to me like a classic DNS propagation issue. Give it atleast 24-48 hours, and you should be good -- or edit your hosts file (as mentioned above).

[crazyleaf]

I managed to make it work by modifying the hosts file and entering the IP address along with my website address.

Thanks JordanSS and thank you all for your great advice.

[JordanSS]

Welcome.
Looks like it was a DNS propagation error. This resolves itself in time as the DNS records are flushed and new records are added.

In a few days you may want to test if the DNS server you are using has updated the new ip / nameserver (you can do that by deleting the record from your hosts file).