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  1. #1
    Join Date
    Jul 2002
    Location
    South
    Posts
    64

    Hello PAYSYSTEMS! - Anybody home ???

    LO,

    Is anyone from PaySystems here?

    I want to cancel a periodic payment, but your website won't let me do it.

    I sent in a form via your website for assistance, and received this reply

    "This email is to confirm that PaySystems.com has received your comment ticket for order # xxxx14189. Please allow up to 24 hours for us to investigate your request."

    That was 14 days ago, and I've had no further response to this ticket.

    I've also had no response to followup emails sent to

    [email protected]
    [email protected]
    [email protected]

    Come on guys - get your act together.
    Any further debits = Instant chargeback request.

    (Also - you may like to get your network administrators to make your site accessable without the www prefix. It's scary when you get an error message if you don't use the prefix, especially as you give the address paysystems.com as your website address (above)


    thank you,
    Eric G.
    "You can fool some of the people all the time. You can fool all the people some of the time. But you can't fool all the people all the time." --Abraham Lincoln.

  2. #2
    Join Date
    Mar 2001
    Location
    Downunder..
    Posts
    2,612
    Sorry no ones home, BYE!

  3. #3
    Did you try the phone? 514.488.4819

    nice site by the way edude lol The rainbow colors bring out your personality sport your rainbow pride!

  4. #4
    Join Date
    Feb 2002
    Location
    Australia
    Posts
    24,009
    Eric: Did you use this page - http://secure.paysystems1.com/cardholder ??
    AussieHost.com Aussie Bob, host since 2001
    Host Multiple Domains on Fast Australian Servers!!

  5. #5
    Join Date
    Jul 2002
    Location
    South
    Posts
    64
    Yes Rob,

    That's the page where I opened the form to contact them.

    Tried a couple of times to ring them - couldn't get through.


    Eric G.
    "You can fool some of the people all the time. You can fool all the people some of the time. But you can't fool all the people all the time." --Abraham Lincoln.

  6. #6
    Join Date
    Mar 2001
    Location
    Downunder..
    Posts
    2,612
    Thanks!

    Not only does it bring out our company's personality, but also alot of professionalism

    Regards,
    SuckAssHost
    Technical Support

    Originally posted by OverSkilled
    Did you try the phone? 514.488.4819

    nice site by the way edude lol The rainbow colors bring out your personality sport your rainbow pride!

  7. #7
    Join Date
    Jul 2002
    Location
    South
    Posts
    64
    After yet another attempt at contacting PaySystems, my problems were promptly addressed after use of the magical words
    "chargeback action will be immediately taken".

    cheers,

    Eric G.
    "You can fool some of the people all the time. You can fool all the people some of the time. But you can't fool all the people all the time." --Abraham Lincoln.

  8. #8
    Join Date
    Mar 2001
    Location
    Downunder..
    Posts
    2,612
    Blind,

    always works doesnt it?

  9. #9
    Sucks Ass Host?

    Is that a joke, or is it really a hosting company? I can just imagine buying my used car from Sucks Ass Autos or having my carpet cleaned by Sucks Ass Carpet Cleaning.

    Do you guys have a little "Powered by Sucks Ass" logo for my website if I host with you? And can I see a sample of said button?

    (Sorry, I couldnt resist).

  10. #10
    Join Date
    Mar 2001
    Location
    Downunder..
    Posts
    2,612
    Dear Sir,

    No, it is not a joke, we are a hosting company with a different view, we plan on being honest with our customers, unlike a majority of other hosting companies. Its simple, we tell them we suck before they signup, and thats the reason we have been so successful, customers love to be hosted by a honest provider. We can arrange a "Powered By Suck Ass" logo for your site, PM me and we will send you a sample.

    Regards,
    Edude
    SuckAssHost Technical Support

  11. #11
    Join Date
    Nov 2000
    Location
    Tasmania, Australia.
    Posts
    3,587
    I don't think I want to see a logo for "Powered by Suck Ass"....

    Gary

  12. #12
    Join Date
    Jun 2002
    Posts
    48
    Supporting the Internet Community since 1998
    Ya wunna support me..I need supportin' !
    Ask: WebHost, How old are You?
    What a tangled web we weave, when first we practice to deceive!
    --------------------------------------------------------------------------

  13. #13
    Join Date
    Mar 2001
    Location
    Downunder..
    Posts
    2,612
    Icutwo,

    SuckAssHost would love to support you, how much credit does your credit card have available first? Then we will talk about supporting you

    Regards,
    Edude
    SuckAssHost Technical Support

  14. #14
    Join Date
    Nov 2000
    Location
    Tasmania, Australia.
    Posts
    3,587
    Originally posted by Icutwo
    Ya wunna support me..I need supportin' !
    That all depends on what your dependancies are...

    Gary

  15. #15
    Join Date
    Jun 2002
    Posts
    48
    Edude, thanks, but no thanks. I want Gary to support me cos I know that if he is supporting the internet community since 1998 that a little extra support for me won't do any harm.
    Ask: WebHost, How old are You?
    What a tangled web we weave, when first we practice to deceive!
    --------------------------------------------------------------------------

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