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  1. #1
    Join Date
    Aug 2005
    Posts
    59

    A Small Orange review after 2 years

    How did A Small Orange get the name? Years ago Tim Dorr, owner/operator, used it as his AYM screen name. There's a great interview with him from 2005 here. Even have a look around if you want.

    "A Small Orange" is an Atlanta based web hosting company with a great attitude. It began as my backup host for my web based voiceover site and now it is my main host. I first read about them on this forum where they came highly recommended. When I first joined they would only accept 25 new accounts a night to ensure the best customer experience. It took me two nights to get mine and I'm still there. Don't worry, they haven't done that in years and you can sign up any time.

    The first thing I check when selecting a new host are their forums. A Small Orange (ASO) has a very active one that has "support" members who post, and even Tim himself. "Pre-sales Questions" is a popular area.

    Not that this takes the place of a superb tech support who won't quit until the problem is solved. I've found them to be very patient with folks who may not be the most tech savvy. That would be me. There is a thorough Knowledge base online as well as an ASO Wiki written by staff and customers. Plus, step by step demonstrations of CPanel functions. The only issue I've ever had happened a couple of weeks ago. I had a problem with a disappearing sub domain. It was a CPanel code problem. Tech support was nothing short of amazing.

    Their plans are very reasonable. All have the same features. Even their "Tiny plan" with 75 MB of space and 3GB Bandwidth at $25 a year has all the features of their most expensive "Super plan" with 4500MB of space and 100GB Bandwidth. Turn any account (except Tiny) into a Reseller account for $5 more a month. You can easily upgrade or downgrade as needed. Plus there's ASO Extreme which is just for file sharing. No scripts, e-mail or Cpanel. But, you get 1500MB of space and 100GB Bandwidth for $20 a month.

    As far as up time, I don't think my site has ever been down for longer than a few minutes. The time I caught it they were doing some server maintenance. I'm always on my site since one of my web pages is my browser start page. I've hosted two sites with them, one for me and one for a local band. They were on different servers and both had the same great performance and reliability. ASO's business concept is to not overload shared servers. Period. I can go online any time and check my hosts status from a web site and CPanel. If there's any problem it's corrected quickly.

    ASO offers CPanel and the latest updates and features. I like to check my stats often and use a lot of subdomains. Latest Visitors and AWStats helps me keep tabs of things. It has everything you'd expect from CPanel.

    Believe me, I'm no expert. But, I do recognize a friendly attitude and willingness to help when I see it. The most important thing is that my web site up and online. If it didn't work well and consistently, I wouldn't be there. If that ever changes you can bet I'll be the first to leave. So far I am very impressed with A Small Orange.
    Bill Elder Voiceovers
    Driving people insane for more than 50 years.
    My Hosts: KnownHost / A Small Orange

  2. #2
    Very nice review. I'd considered going with them at one point but was turned off by some comments I'd read. Good to see that they've done you well!

  3. #3
    Join Date
    Sep 2005
    Location
    EGYPT
    Posts
    280
    Great to hear that very nice review..
    █ *Fudevs* ★ Future Developers ★
    http://www.orkanza.com ★ Technology is art of Marketing ★
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  4. #4
    Join Date
    Aug 2007
    Posts
    6,884
    Long two years with the same host. Wonderful. Your have given us a great review. Thanks for that. Congrats A Small Orange for keeping your customer really happy.

  5. #5
    Join Date
    Jun 2006
    Location
    Devon, UK
    Posts
    1,307
    Good review. When I was with ASO I had a similar experience. They were nothing short of exceptional in my books.

  6. #6
    Join Date
    Oct 2007
    Posts
    4,332
    Great review! Be sure to write another review of them in years to come.
    [ James Lee - Cloud & Web Hosting Specialist 10+ Years WHT Veteran]

    [ Magento Performance Consultation by Magento Master ]

  7. #7
    Join Date
    May 2008
    Location
    Melbourne, Australia
    Posts
    10,629
    That is quite a decent review. I have seen some come to the board that are quick and professional which is nice, Though you have taken the time to outline some of the extras we don't see

    Thank you mate.
    l Dedigeeks Shared Wordpress Dedicated Established 2006
    l Leading AUSTRALIAN Hosting Provider Sydney & Melbourne Datacentres
    l cPanel/WHM R1Soft Backups 24/7/365 Support SMS Hosting Alerts*
    l www.dedigeeks.com Managing Director Service Superstars

  8. #8
    Join Date
    May 2006
    Location
    Iowa
    Posts
    2,613
    Nice review and glad to see things are going well for you.

  9. #9
    Nice. I've been thinking about 'going back'.. I left a while back for no reason other than boredom.

  10. #10
    Join Date
    May 2006
    Location
    San Francisco
    Posts
    7,325
    Great review! I'm glad ASO is providing you good service.

  11. #11
    Very glad to hear it, this is a very valuable experience, thank you for your sharing, i know a good company.
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  12. #12
    Join Date
    Dec 2006
    Posts
    150
    I am hosting with ASO. What I like about them is that they deliver what they promise, even though their promises are small. I like their support too.
    Another good feature is their referral system. I earned more than a year's worth of hosting just by referring new users with my coupon codes.

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