Results 1 to 12 of 12
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09-09-2008, 05:18 AM #1Junior Guru Wannabe
- Join Date
- Aug 2005
- Posts
- 59
A Small Orange review after 2 years
How did A Small Orange get the name? Years ago Tim Dorr, owner/operator, used it as his AYM screen name. There's a great interview with him from 2005 here. Even have a look around if you want.
"A Small Orange" is an Atlanta based web hosting company with a great attitude. It began as my backup host for my web based voiceover site and now it is my main host. I first read about them on this forum where they came highly recommended. When I first joined they would only accept 25 new accounts a night to ensure the best customer experience. It took me two nights to get mine and I'm still there. Don't worry, they haven't done that in years and you can sign up any time.
The first thing I check when selecting a new host are their forums. A Small Orange (ASO) has a very active one that has "support" members who post, and even Tim himself. "Pre-sales Questions" is a popular area.
Not that this takes the place of a superb tech support who won't quit until the problem is solved. I've found them to be very patient with folks who may not be the most tech savvy. That would be me. There is a thorough Knowledge base online as well as an ASO Wiki written by staff and customers. Plus, step by step demonstrations of CPanel functions. The only issue I've ever had happened a couple of weeks ago. I had a problem with a disappearing sub domain. It was a CPanel code problem. Tech support was nothing short of amazing.
Their plans are very reasonable. All have the same features. Even their "Tiny plan" with 75 MB of space and 3GB Bandwidth at $25 a year has all the features of their most expensive "Super plan" with 4500MB of space and 100GB Bandwidth. Turn any account (except Tiny) into a Reseller account for $5 more a month. You can easily upgrade or downgrade as needed. Plus there's ASO Extreme which is just for file sharing. No scripts, e-mail or Cpanel. But, you get 1500MB of space and 100GB Bandwidth for $20 a month.
As far as up time, I don't think my site has ever been down for longer than a few minutes. The time I caught it they were doing some server maintenance. I'm always on my site since one of my web pages is my browser start page. I've hosted two sites with them, one for me and one for a local band. They were on different servers and both had the same great performance and reliability. ASO's business concept is to not overload shared servers. Period. I can go online any time and check my hosts status from a web site and CPanel. If there's any problem it's corrected quickly.
ASO offers CPanel and the latest updates and features. I like to check my stats often and use a lot of subdomains. Latest Visitors and AWStats helps me keep tabs of things. It has everything you'd expect from CPanel.
Believe me, I'm no expert. But, I do recognize a friendly attitude and willingness to help when I see it. The most important thing is that my web site up and online. If it didn't work well and consistently, I wouldn't be there. If that ever changes you can bet I'll be the first to leave. So far I am very impressed with A Small Orange.Bill Elder Voiceovers
Driving people insane for more than 50 years.
My Hosts: KnownHost / A Small Orange
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09-09-2008, 05:59 AM #2WHT Addict
- Join Date
- Aug 2002
- Posts
- 170
Very nice review. I'd considered going with them at one point but was turned off by some comments I'd read. Good to see that they've done you well!
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09-09-2008, 08:55 AM #3Web Hosting Guru
- Join Date
- Sep 2005
- Location
- EGYPT
- Posts
- 280
Great to hear that very nice review..
█ *Fudevs* ★ Future Developers ★
█ http://www.orkanza.com ★ Technology is art of Marketing ★
█ 99.9% Customer Satisfaction - Money Back Guarantee - All time Support
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09-09-2008, 09:40 AM #4Web Hosting Master
- Join Date
- Aug 2007
- Posts
- 6,884
Long two years with the same host. Wonderful. Your have given us a great review. Thanks for that. Congrats A Small Orange for keeping your customer really happy.
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09-09-2008, 10:10 AM #5Web Hosting Master
- Join Date
- Jun 2006
- Location
- Devon, UK
- Posts
- 1,307
Good review. When I was with ASO I had a similar experience. They were nothing short of exceptional in my books.
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09-09-2008, 10:21 AM #6Cloud & Web Hosting Specialist
- Join Date
- Oct 2007
- Posts
- 4,332
Great review! Be sure to write another review of them in years to come.
[ James Lee - Cloud & Web Hosting Specialist • 10+ Years WHT Veteran]
[ Magento Performance Consultation by Magento Master ]
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09-09-2008, 10:22 AM #7Web Hosting Master
- Join Date
- May 2008
- Location
- Melbourne, Australia
- Posts
- 10,629
That is quite a decent review. I have seen some come to the board that are quick and professional which is nice, Though you have taken the time to outline some of the extras we don't see
Thank you mate.██ l Dedigeeks • Shared • Wordpress • Dedicated • Established 2006
██ l Leading AUSTRALIAN Hosting Provider • Sydney & Melbourne Datacentres
██ l cPanel/WHM • R1Soft Backups • 24/7/365 Support • SMS Hosting Alerts*
██ l www.dedigeeks.com • Managing Director • Service Superstars
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09-09-2008, 10:32 AM #8Web Hosting Master
- Join Date
- May 2006
- Location
- Iowa
- Posts
- 2,613
Nice review and glad to see things are going well for you.
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09-09-2008, 02:42 PM #9WHT Addict
- Join Date
- Jun 2006
- Posts
- 171
Nice. I've been thinking about 'going back'.. I left a while back for no reason other than boredom.
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09-09-2008, 06:15 PM #10Retired Moderator
- Join Date
- May 2006
- Location
- San Francisco
- Posts
- 7,325
Great review! I'm glad ASO is providing you good service.
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09-10-2008, 04:24 AM #11Web Hosting Guru
- Join Date
- Jul 2008
- Posts
- 294
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09-11-2008, 12:40 AM #12WHT Addict
- Join Date
- Dec 2006
- Posts
- 150
I am hosting with ASO. What I like about them is that they deliver what they promise, even though their promises are small. I like their support too.
Another good feature is their referral system. I earned more than a year's worth of hosting just by referring new users with my coupon codes.