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Thread: surpasshosting

  1. #1

    Arrow surpasshosting

    I found very few threads on here about this host. Guess thats a good thing. They are very cheap and have good support. I currently have one small site hosted by them.


    I plan on adding a much bigger and higher traffic site. I can't have any problems like downtime or site being taking down for a bogus reasons as 1&1 has done in the past.

    Anyone ever have an bad runs with them? Or am I good to go?

    Thanks.
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  2. #2
    Join Date
    May 2008
    Location
    Pennsylvania
    Posts
    7
    Your good to go, I've used them before and never ran into anything major.

  3. #3
    Join Date
    Jun 2002
    Location
    Orlando, FL
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    1,070
    Quote Originally Posted by gray929 View Post
    I can't have any problems like downtime or site being taking down for a bogus reasons as 1&1 has done in the past.
    Did 1&1 ever tell you why they took your site down
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  4. #4
    Join Date
    Jul 2004
    Location
    Scottsbluff, NE
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    1,965
    Quote Originally Posted by gray929 View Post
    I found very few threads on here about this host. Guess thats a good thing. They are very cheap and have good support. I currently have one small site hosted by them.


    I plan on adding a much bigger and higher traffic site. I can't have any problems like downtime or site being taking down for a bogus reasons as 1&1 has done in the past.

    Anyone ever have an bad runs with them? Or am I good to go?

    Thanks.
    SurpassHosting is actually run (if I recall correctly) by one of the higher up people at HostDime

    Never used the personally, but I don't think you need to worry
    $this->hasFlavr() ? $nom->nom('nom') : $want->doNot()

  5. #5
    how long have you used the company's hosts? Hope this is a long time views. Thanks.
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  6. #6
    Join Date
    Oct 2002
    Location
    EU - east side
    Posts
    21,920
    SurpassHosting is actually run (if I recall correctly) by one of the higher up people at HostDime

    Better, it's part of Hostdime:

    Located in Orlando, Florida, Surpass Hosting, LLC is a member of the HostDime family of web hosting companies.
    http://www.surpasshosting.com/about.php

  7. #7
    Join Date
    Aug 2005
    Posts
    3,587
    I store my forum uploads on their servers, works great. Bought that package on valentine's day for 1 dollar

  8. #8
    Join Date
    May 2006
    Location
    San Francisco
    Posts
    7,325
    Quote Originally Posted by amygdela View Post
    I store my forum uploads on their servers, works great. Bought that package on valentine's day for 1 dollar
    I actually remember that deal. How's the uptime?

  9. #9
    Join Date
    Aug 2005
    Posts
    3,587
    fine enough for me Never really measured, but DirectAdmin spits out my backups on their servers as well, and it never failed.

    so for a buck I'm having quite a blast

  10. #10
    Join Date
    Oct 2007
    Posts
    114
    Quote Originally Posted by gray929 View Post
    I plan on adding a much bigger and higher traffic site. I can't have any problems like downtime or site being taking down for a bogus reasons as 1&1 has done in the past.

    Anyone ever have an bad runs with them? Or am I good to go?

    Thanks.
    I had my blog with surpass for 2 to 3 years. they were good but you have to be careful with running a high traffic site. They automatically suspend and most times make the site remain offline for 24hrs. I know I pushed the bar with my blog on them and 99% of the time I could get away with 100+ concurrent connections but when the online would creep up to 300 I would get suspended. It only happened a couple of times with them, but at the time my blog wasn't as popular is it is now. Now I would get suspended 2 days a week. I only moved from them because I had outgrown shared hosting and there dedicated wasn't what I need or wanted (did attempt their dedicated for 2 months or so).

    I have since moved my high traffic blog to a clustered luxury system with imountain and have been able to sustain a 800+ connections with little or no problem. Kudos to imountian.

    All in all I would give surpass a thumbs up for that blog/site that is a site that belongs in a shared forum. Once you get too popular, know when to move on.

    Support was rather good. A lot of canned responses rather than that personal responce, smaller hosts will send. Most support tickets were answered in an hour with level 3 tickets being resolved within 24 hours.

    They do have a community forum that is rather fun. Many many questions are answered their including server issues. Staff do respond and most times do attempt to help with any problems posted. All posts good/negative are posted which does say they don't have anything to hide. Every host should have a forum at least for the people hosted their, even if they don't post it themselves.

    Price is excellent for their services. Of course don't expect to get all the bandwidth they say you get (they will of course find a way to suspend you as it is automatic. Maybe the diskspace you could use up but again I doubt it, I never tried.

    Give them a go and let us now what you think.

  11. #11
    Join Date
    Oct 2007
    Posts
    114
    Quote Originally Posted by Orien View Post
    I actually remember that deal. How's the uptime?
    I signed up a domain name during that same deal. I only used it for a test bed before bringing something live. I did however have the domain on the server subscribed to 2 different uptime services and the uptime was fine. I don't recall the number but it was nothing I would complain about for a 6.95/month let alone the 1.00 a year we were paying for the account on that server.

    They didn't oversell their services during that promotion which lost and made them money in the long run it proves they don't oversell their regular priced shared servers.

    This of course it what surpass says it true and that is that clients are placed on new servers when they signup not filled into existing servers where there are holes. When a big promotion ($1 valentines sale) exists all those customers are placed on specific (new) servers for only clients of the promotion. Helps them weed out spammers faster since many look for those deals to carry out their dirty deeds.

  12. #12
    Join Date
    Nov 2002
    Location
    Lakeport CA, Clear Lake
    Posts
    1,856

    Exclamation

    Quote Originally Posted by DJSlim View Post

    They do have a community forum that is rather fun. Many many questions are answered their including server issues. Staff do respond and most times do attempt to help with any problems posted. All posts good/negative are posted which does say they don't have anything to hide. Every host should have a forum at least for the people hosted their, even if they don't post it themselves.

    All I can say is WOW! They must have really done a turnaround since I had a reseller account with them (at least 4 years ago). Their forums were so edited that you could not post anything negative about Surpass without it being deleted and if you had more than one or two negative posts, they banned you from the board.
    Everyone is entitled to MY opinion.
    CatfishEd.com

  13. #13
    Join Date
    Oct 2007
    Posts
    114
    Quote Originally Posted by catfished View Post
    All I can say is WOW! They must have really done a turnaround since I had a reseller account with them (at least 4 years ago). Their forums were so edited that you could not post anything negative about Surpass without it being deleted and if you had more than one or two negative posts, they banned you from the board.
    Well I am sure some negative is filtered out. When you submit a customer testimonial in the forum it is a moderated post. If someone should be extremely cruel, I am sure that post doesn't make the forum but there are plenty of negative testimonials trhat are approved to the forum

  14. #14
    Join Date
    Nov 2002
    Location
    Lakeport CA, Clear Lake
    Posts
    1,856
    Quote Originally Posted by DJSlim View Post
    Well I am sure some negative is filtered out. When you submit a customer testimonial in the forum it is a moderated post. If someone should be extremely cruel, I am sure that post doesn't make the forum but there are plenty of negative testimonials trhat are approved to the forum
    Well, I'm glad to hear that they have improved.
    Everyone is entitled to MY opinion.
    CatfishEd.com

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