Nicecoder.com is proud to announce that iDesk version 1.6.2 and NiceTalk version 1.0 have been released.
NiceTalk Messenger is a web based chat solution for your website that allows you to chat with your currently online visitors. It supports multiple staff and departments. Staff can initiate chat and during chat session, the chat session can be transferred to other staff. Administrator can observe and supervise the chat session. It's unique feature is the ability to show a promotional text message in livehelp online status to encourage your visitor to request for chat. It requires low memory and cpu resources and will work with all major web browsers like Firefox, IE, Opera, and Safari.
Features of NiceTalk Messenger
Front End User Interaction
Chat with staff of your company with a specific department
Visitor can leave a message when there is no staff online
Administration
Staff can monitor web visitor and initiate chat with him
Staff can show a promotional text message in livehelp online status
Staff can transfer his visitor chat with other staff during chat session
Staff can read offline message
Staff can manage user with specific group department
Staff can monitor chat online
Staff can manage history of chat
Staff can generate code for appearance web that use Nice Talk messenger
Staff can view statistics of Nice Talk users for a year
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iDesk is helpdesk software that allows you to process your daily support requests. It will help you to create a customer support center where you can facilitate eased communication and issue tracking between customers and support staff.
iDesk 1.6.2 is a bugfix release with an update of the admin area that makes iDesk easier to navigate and use.
All products can be found on our homepage at
http://www.nicecoder.com
Webhostingtalk users can enter the discount coupon of WHT to receive a 15% discount off of NiceTalk or iDesk from now until Sept 1 2008
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