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  1. #1
    Join Date
    Apr 2006
    Posts
    516

    Special software to track all e-mails

    I have a client demanding for special service where he wanted to track all e-mails in/out being sent out because they have a lot of outsourced staff working via e-mail indipendently. I think this is more on a software instead of server configuration or something like that..

    What kind of special software which we can install on the server to be able to trace those (without much technical knowledge for the boss to check out those latest e-mails to monitor their work?)

    Suggestion?

  2. #2
    Join Date
    Jun 2008
    Location
    UK
    Posts
    265
    this doesn't answer your question, but you might want to consider the legal issues - in the UK this wouldn't be legal unless you notified the staff in writing about it, for example.
    WebCertain - SEO, PPC, PR - The services you need to increase your site traffic. Specialists in over 35 languages and country-specific SEO! www.webcertain.com

  3. #3
    Join Date
    Apr 2006
    Posts
    516
    it's strictly business purpose only, so any idea on what kind of software is suitable for this?

  4. #4
    Join Date
    Jun 2008
    Location
    UK
    Posts
    265
    well, depends on the email server , exchange can do this relatively easily, with no software needed.

    more details!
    WebCertain - SEO, PPC, PR - The services you need to increase your site traffic. Specialists in over 35 languages and country-specific SEO! www.webcertain.com

  5. #5
    Join Date
    Apr 2006
    Posts
    516
    can it also check the lastest incoming email?

  6. #6
    Join Date
    Jun 2008
    Location
    UK
    Posts
    265
    well the way i'd do it in exchange is have it BCC someone in to every sent/received email for a mailbox, but also rewrite the subject line of the emails, so they can easily be sorted into a folder.

    There's plenty of software too
    http://www.google.co.uk/search?hl=en...e+Search&meta=
    WebCertain - SEO, PPC, PR - The services you need to increase your site traffic. Specialists in over 35 languages and country-specific SEO! www.webcertain.com

  7. #7
    Join Date
    Oct 2005
    Posts
    396
    Quote Originally Posted by hbhb View Post
    I have a client demanding for special service where he wanted to track all e-mails in/out being sent out because they have a lot of outsourced staff working via e-mail indipendently. I think this is more on a software instead of server configuration or something like that..

    What kind of special software which we can install on the server to be able to trace those (without much technical knowledge for the boss to check out those latest e-mails to monitor their work?)

    Suggestion?
    I don't know if any such software is actually available, but one other option is to move your client's email hosting to an email hosting specialist. Luxsci.com's email hosting, for example, has this feature that allows an admin to audit incoming and outgoing email, if I remember correctly.

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