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  1. #1
    Join Date
    Jul 2002
    Posts
    3,350

    Do Paypal charge fee to issue refund?

    I just issued an refund to one of my customer since he canceled his account. I noitce paypal show not the full refund but partial plus whatever fee that paypal charge. Would it show up as a whole on his end?

  2. #2
    Join Date
    Jan 2008
    Location
    Canada
    Posts
    445
    I'm quite sure PayPal also refunds the transaction fees. Please correct me if I'm wrong!

    "Yes. If you send a full refund using the Issue Refund link, PayPal automatically refunds the transaction fees. If you send a partial refund, PayPal refunds part of the fees, based on the refund amount."

    It would probably be best to ask and make sure all is well with the refund.
    Last edited by diligent; 08-19-2008 at 12:29 AM.
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  3. #3
    Join Date
    Jul 2008
    Location
    Florida
    Posts
    118
    Contact Paypal to make sure everything went through with the refund OK
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  4. #4
    Join Date
    Apr 2008
    Location
    Internet
    Posts
    366
    If you do a refund paypal dont charge. Its will show as a full refund clients side.

  5. #5
    Join Date
    Oct 2007
    Posts
    3,990
    Yes on the clients end it will show up as a whole. The funds refunded by you and the fees refunded by PayPal will be added together before being presented to the client.
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  6. #6
    I believe there is a period of time where some fees are not applied. I usally offer a 2-3 days refund if any because of this. When i do use the refund within the 2-3 range, all the money gets sent back without any fees applied and they get the full amount back and I dont get charge.

  7. #7
    Join Date
    Aug 2002
    Location
    US
    Posts
    416
    i think that you have option for up to 6 months to issue full refund without any fees applied by paypal
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  8. #8
    Join Date
    Oct 2007
    Posts
    3,990
    Quote Originally Posted by u4t2t View Post
    i think that you have option for up to 6 months to issue full refund without any fees applied by paypal
    From what I understand it is 60 days instead of 6 months. I'm not 100% sure about this though.
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  9. #9
    Join Date
    Oct 2004
    Posts
    2,825
    Quote Originally Posted by JLHC View Post
    From what I understand it is 60 days instead of 6 months. I'm not 100% sure about this though.
    It's 60 days

  10. #10
    Join Date
    Oct 2007
    Posts
    3,990
    Quote Originally Posted by Nick H View Post
    It's 60 days
    Thanks for confirming that.
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