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Do Paypal charge fee to issue refund?

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  #1  
Old 08-18-2008, 10:35 PM
jt2377 jt2377 is offline
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Do Paypal charge fee to issue refund?


I just issued an refund to one of my customer since he canceled his account. I noitce paypal show not the full refund but partial plus whatever fee that paypal charge. Would it show up as a whole on his end?

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  #2  
Old 08-19-2008, 12:24 AM
diligent diligent is offline
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I'm quite sure PayPal also refunds the transaction fees. Please correct me if I'm wrong!

"Yes. If you send a full refund using the Issue Refund link, PayPal automatically refunds the transaction fees. If you send a partial refund, PayPal refunds part of the fees, based on the refund amount."

It would probably be best to ask and make sure all is well with the refund.

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Last edited by diligent; 08-19-2008 at 12:29 AM.
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  #3  
Old 08-19-2008, 08:48 AM
paymerica1 paymerica1 is offline
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Contact Paypal to make sure everything went through with the refund OK

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Old 08-19-2008, 09:03 AM
Courtix Courtix is offline
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If you do a refund paypal dont charge. Its will show as a full refund clients side.

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  #5  
Old 08-19-2008, 09:35 AM
JLHC JLHC is offline
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Yes on the clients end it will show up as a whole. The funds refunded by you and the fees refunded by PayPal will be added together before being presented to the client.

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  #6  
Old 08-20-2008, 03:49 PM
Fibernet Fibernet is offline
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I believe there is a period of time where some fees are not applied. I usally offer a 2-3 days refund if any because of this. When i do use the refund within the 2-3 range, all the money gets sent back without any fees applied and they get the full amount back and I dont get charge.

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  #7  
Old 08-21-2008, 02:57 AM
u4t2t u4t2t is offline
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i think that you have option for up to 6 months to issue full refund without any fees applied by paypal

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  #8  
Old 08-21-2008, 04:36 AM
JLHC JLHC is offline
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Quote:
Originally Posted by u4t2t View Post
i think that you have option for up to 6 months to issue full refund without any fees applied by paypal
From what I understand it is 60 days instead of 6 months. I'm not 100% sure about this though.

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  #9  
Old 08-21-2008, 09:12 AM
Nick H Nick H is offline
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Quote:
Originally Posted by JLHC View Post
From what I understand it is 60 days instead of 6 months. I'm not 100% sure about this though.
It's 60 days

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  #10  
Old 08-21-2008, 09:21 AM
JLHC JLHC is offline
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Quote:
Originally Posted by Nick H View Post
It's 60 days
Thanks for confirming that.

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