Web Hosting Talk : Web Hosting Main Forums : Reseller Hosting : Best UK Reseller Host

[mprcomp]

Hi. I want to have my own reseller business. I know a few people who would be intrested in having their website hosted by me as they trust me. I want to use these customers as a base for making extra money on top of my job. I live in the UK and I have been looking at my options.

I wondered if anyone on here uses and UK hosts for their reselling account and which one they think is best.

I currently most persuaded by Heart Internet but have tonight found out that it is best to have private nameservers to make my hosting company look more proffessional. Should I go for a host which gives me private nameservers?

Mprcomp

[IH-Rameen]

Originally Posted by mprcomp

Hi. I want to have my own reseller business. I know a few people who would be intrested in having their website hosted by me as they trust me. I want to use these customers as a base for making extra money on top of my job. I live in the UK and I have been looking at my options.

I wondered if anyone on here uses and UK hosts for their reselling account and which one they think is best.

I currently most persuaded by Heart Internet but have tonight found out that it is best to have private nameservers to make my hosting company look more proffessional. Should I go for a host which gives me private nameservers?

Mprcomp

I wouldn't say private nameservers should be the only consideration. Unlimited webspace/bandwidth is what concerns me the most to be honest.

If you check the offers forum, you will find a decent amount of UK hosts.

I do know UK2 are doing a special at the moment as they have launched some new reseller plans, so may be worth looking into that too.

[Dan_EZPZ]

Heart Internet offer "Unlimited" bandwidth, webspace and domains. I really wouldn't trust anyone offering such ridiculous plans.

If you're looking to resell hosting whilst you work, are you also looking for a host that'll provide end-user support?

[mprcomp]

Yes I want them to provide the support but as if it's me rather than the hosting company if you know what I mean.

Mprcomp

[dazmanultra]

The support part is going to be difficult - I don't know of any providers that offer that as part of a reseller package.

If you're starting a hosting company with a reseller account, and your provider is also providing the support to your end users - what are you going to do and why should people choose you above going with the hosting provider direct?

[RedRat-Chris]

dazmanultra
The support part is going to be difficult - I don't know of any providers that offer that as part of a reseller package.

True. That is a major consideration. But there are such reseller packages available.

If you're starting a hosting company with a reseller account, and your provider is also providing the support to your end users - what are you going to do.......?

Good question. I can think of several things, not least, marketing, marketing and also, ummmmmmmmm, marketing. Working on building a stunning web site, building up a great Knowledgebase, establishing a blog, researching, planning, installing and manning a LiveChat system for sales and more.....time is a precious commodity.

Wouldn't it also be great if you could opt to answer tickets yourself, learn from the EndUser responses provided by your provider and build these into your Knowledgebase? How would you like to set the times and specific days that EndUser support is provided by your provider and answer your 'duty' tickets yourself? How would you like to offer true 24x7x365 Technical support from Level 1 up to Level 3? How would you like to offer 24x7x365 Sales and Billing Support while you are asleep? Sounds good?

How would you like it if all that was seamlessly integrated into a free installation of WHMCS and conducted in such a way that your clients will never know that it is not your hosting outfit providing the support?

There are actually a few host providers that offer some kind of EndUser support including the ResellerZoom Advanced plans. However, there is one that I happen to know of one that provides the whole lot......InnoHosting.

It has not escaped my notice that Rameen from InnoHosting posted above and was humble enough to suggest you contact UK2 when he could solve all of your problems himself just like that. A very good friend of mine has a reseller account with Inno and speaks very highly of them indeed from fast servers to excellent support and a great deal all round with loads of otherwise expensive extras thrown in that makes being an entrance level reseller very accessible. That includes a $6.95 domain reseller account with NetEarthOne.

But take a good look around and good luck.

[jo_b]

The reason most companies will not offer support to your customers as a 'white-label' service is that support, especially telephone support, is very expensive to provide.

You will certainly find companies in the UK who will do so 'off the menu' if you ask them but only if you are prepared either to pay for the support separately or you are looking at giving them quite a lot of business. A few websites might not be enough to interest them.

Jo

[fishforcarp]

Eukhost provide end user support with reseller accounts

http://www.eukhost.com/reseller-hosting.php

[HostThree]

Check out IH-Rameens company, they have a good name about them and offer End User Support.

[01globalnet]

I think the most reliable reseller provider in UK is United Hosting (I do not have any experience). After my researching I believe they are in the same league as Rochen, Cartika etc.

[MKHosting]

There are plenty of hosts to choose from, however the support will be hard to find. Also think about how much space and bandwidth you need rather than looking for an unlimited one, no good host offers unlimited space or bandwidth.

[Red_wolf6]

Try UK2.net i Joined their site yesturday and they setup My account Directly .

space : 200GB
Bw: 2000GB

Enough to Handle 100 + Domains for each of them 2GB !

Good Luck

[mprcomp]

Yeah well i originally joined UK2.net but after a week they never setup account so got sick of waiting for them. I didn't want my clients to get that poor support service.

[Red_wolf6]

Originally Posted by mprcomp

Yeah well i originally joined UK2.net but after a week they never setup account so got sick of waiting for them. I didn't want my clients to get that poor support service.

I know How you Feel , but they're having Many problems Now with the big Requests , They're having 50+Requests every day for the Reseller .

for the support you can always Try to contact the owner of uk2.net here you can Find Him Here He can help you Also .

why not to try again ? Just send a Ticket or email about your Requests.

if you don't want Just check the reseller offers section , you can find your Requests there or Just Try googlr :''UK Reseller Host'' .

Best of Luck , and i hope you can Find your best Hosting

Thanks

[Rochen]

Originally Posted by tonyFF

I think the most reliable reseller provider in UK is United Hosting (I do not have any experience). After my researching I believe they are in the same league as Rochen, Cartika etc.

Yes, Matt and Simon run a solid UK operation

- Chris