amsallorange sucks big time.
here is the fact -
I was happy with medialayer and icdsoft for 2 years now. But then i found amsallorange hosting as i read some good reviews about it. I liekd the features and since many users were happy i decided to join. But to my shock amsallorange's uptime is very poor. After 3 months of horrible uptime and being moved around in 3 different servers.. i have decided to leave.
The shared hosting server used to go down now like 9 pins. On a daily basis the server would go offline, the db would fail or there would be high server loads. (40)
Initially my complaints was taken lightly and corrective measures were not taken. Then later i was told to check the codes in my websites. I did check them and found to be ok. Later the asmallorange support confirmed that my sites codes were good and not causing any load on the server. They had a hard time in catching errant accounts that were causing high server loads and spikes. The high server load continued despite contacting them on almost 5 days a week for around 2 months.
ASO support dismissed my posts saying that this is inherent problems of shared hosting. If that is the case then nobody would have taken shared hosting. i am ok with a downtime happening in a week or so..but here at ASO , the server was being restarted almost evry other day, the server would go offline daily ..the server went offline multiple times in a sinlge day and this has repeated for 2 months now.
i have fair share of experience of hosting sites in a shared hosting environment but never does the server go down everyday because of high server loads like this.
one more thing is that if we complain about such low uptime to support- they offer VPS that is expensive and that too unmanaged.
Mr.Tim - the owner of ASO who usually posts in the ASO's forums has also been unresponsive to my complaints.
i had also referred 2 of my friends to use asmallorange's shared hosting. But within a month both who have moved out of asmallorange due to the bad uptime.
Since i had taken a monthly account i can discontinue without much loss. Since then i have decided to experiment with a new host which accepts monthly payments.