Web Hosting Talk : Web Hosting Main Forums : Web Hosting : Can't get in to my geekstorage reseller c panel...advice please

[techbydesign]

I am wondering if any of you guys can give me some advice. I can not access my geekstorage reseller hosting panel nor will any of the sites come up on the net for me. I think everyone else can see them but I can't access them. Geekstorage says they my IP is on the allow list and I am not blocked from their end. They said it was with my ISP. I have embarq dsl. I called embarq this morning and they said that my ip was not blocked any way shape or form on their end. He was even able to pull up my cpanel and some of my sites. Also I can pinged from my computer to my control panel and it went through. I have done system restore on my machine thinking maybe windows update had caused something but that is not the case. Any advice would be greatly apprecaited. I have been with geekstorage several months and never had an issue accessing my accts. Thanks in advance.

[WO Mark]

Is one of your sites techbydesign.org?

[techbydesign]

Yes one of my site is techbydesign.org but that site is on a different reseller THANKFULLY with another hosting company.

A few of my sites on the geekstorage acct is www.4-the-luv-of-a-critter.com and www.dornelpratt.com


I want to add I just disabled my firewall on my computer and that is not the issue. I will try to disable my antivirus next to see what that does.

[WO Mark]

Quite a weird problem, but a quick search of google returned this..

http://ask-leo.com/i_cant_access_some_websites_why.html

[iHubNet-Matt]

What control panel are you using? May the the specific ports are blocked by your ISP?

[techbydesign]

Originally Posted by iHubNet-Matt

What control panel are you using? May the the specific ports are blocked by your ISP?

I use cpanel....and the embarq tech checked the ip for my cpanel and he said there was no block...and he was able to go to it as well. I pinged my cpanel and it pinged so I know it is going through. I am stumped...I never had an issue like this before.

[SameerHosting]

maybe you just need to wait till your DNS gets resolved.

[WO Mark]

Have you tried using a free proxy service to check if you can access them that way?

[techbydesign]

Originally Posted by SameerHosting

maybe you just need to wait till your DNS gets resolved.

Why would that be the case? I have not had one issue with this service for the past 4 months. I just don't understand why it all of a sudden happened.

[techbydesign]

Originally Posted by WO Mark

Have you tried using a free proxy service to check if you can access them that way?

Nope but I will try that now. Thanks for the suggestion!

I just tried megaproxy and got this error when I typed my url for my hosting reseller


PLEASE NOTE THE ERROR DETAILS BELOW:

Unexpected error: Connection timeout

Please check your spelling. This website may also have moved, shut down, or been restricted by the
Megaproxy™ introductory service.




But when I type in an address to one of my sites hosted with geekstorage I can get it to pull up in the proxy service....I can't in IE or fire fox I get page not found.

[WO Mark]

Very weird problem, did you try http://ask-leo.com/i_cant_access_some_websites_why.html ?

[techbydesign]

Originally Posted by WO Mark

Very weird problem, did you try http://ask-leo.com/i_cant_access_some_websites_why.html ?

I will try that next...thanks.

[techbydesign]

I also ran a tracecert on my domain...at the request of geekstorage.





Tracing route to techbydesign.info [207.210.116.198]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 1 ms 1 ms 1 ms 192.168.2.1
3 522 ms 380 ms 475 ms va-74-4-240-1.dhcp.embarqhsd.net [74.4.240.1]
4 514 ms 356 ms 473 ms va-208-33-159-81.sta.embarqhsd.net [208.33.159.
1]
5 254 ms 379 ms 379 ms sl-gw19-rly-4-1.sprintlink.net [144.228.183.121

6 421 ms 380 ms 297 ms 144.232.3.56
7 361 ms 379 ms 473 ms sl-crs1-atl-0-5-2-0.sprintlink.net [144.232.20.
76]
8 324 ms 379 ms 450 ms sl-st21-atl-0-0-0.sprintlink.net [144.232.20.11
]
9 491 ms 377 ms 473 ms 207.13.126.74
10 514 ms 473 ms 379 ms atl-core-e-tg2-1.gnax.net [209.51.149.106]
11 424 ms 473 ms 473 ms l3-atl-7.gnax.net [209.51.131.62]
12 494 ms 570 ms 475 ms atlnode1.theservercompany.com [207.210.66.194]
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * *

[greg2007]

Just as a side note, in the very top left hand corner of your webpage is this " />

And your meta content type is set to iso-8859-1
Make sure your editor you code your files to is saving to this type.
Sometimes working in a different type in your editor to what you site is set at can produce these chars on the page.

Of course it could also just be an out of place text in the HTML.

[techbydesign]

Originally Posted by greg2007

Just as a side note, in the very top right hand corner of your webpage is this " />

And your meta content type is set to iso-8859-1
Make sure your editor you code your files to is saving to this type.
Sometimes working in a different type in your editor to what you site is set at can produce these chars on the page.

Of course it could also just be an out of place text in the HTML.

Yeah I noticed that yesterday. I looked in the source code and could not locate the extra html. It is annoying me LOL. I will get it fixed though. I am redoing my whole site in html and adding client exec. I will have a whole brand new website soon!