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06-26-2008, 05:00 PM #1Aspiring Evangelist
- Join Date
- Apr 2004
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- USA
- Posts
- 445
Question about suspending an account
I have
WHM 11.23.0 cPanel 11.23.3-R25068
FEDORA 4 i686 on standard - WHM X v3.1.0
I had to suspend a reseller account, and I assumed all the accounts owned by that reseller would also be suspended, but they are still online.
Is there a way to suspend all the accounts owned by a reseller at once, without needing to suspend each one individually?►►►Come join us at A Fun FRIENDLY Christian Forum◄◄◄
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06-26-2008, 05:08 PM #2Invented the Internet
- Join Date
- Feb 2001
- Location
- West Michigan, USA
- Posts
- 9,687
Yes, go to Reseller Center and suspend him from there.
If you simply suspend him from the Account Features > Suspend/Unsuspend area, it will only suspend the single account.
--Tina||| 99.999% Uptime SLA!!!
Plenty of space and bandwidth to fit your needs!
www.AEIandYou.com - - (WP Friendly - Premium Reseller Hosting and Cheap Dedicated Servers)
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06-26-2008, 05:14 PM #3Aspiring Evangelist
- Join Date
- Apr 2004
- Location
- USA
- Posts
- 445
Oh, duh. I didn't know there was another place to suspend. It's the first time I ever had to suspend a reseller.
Thanks!►►►Come join us at A Fun FRIENDLY Christian Forum◄◄◄
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06-26-2008, 05:17 PM #4Invented the Internet
- Join Date
- Feb 2001
- Location
- West Michigan, USA
- Posts
- 9,687
Don't feel bad. I made the same mistake when I first started using cPanel years ago!
--Tina||| 99.999% Uptime SLA!!!
Plenty of space and bandwidth to fit your needs!
www.AEIandYou.com - - (WP Friendly - Premium Reseller Hosting and Cheap Dedicated Servers)
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06-26-2008, 05:33 PM #5Aspiring Evangelist
- Join Date
- Apr 2004
- Location
- USA
- Posts
- 445
Well, that didn't last long.
The reseller was 3 weeks late for payment, and wasn't responding to emails or a billing request.
But 5 minutes after I suspended all the accounts I got payment and an apologetic email.
So I mass unsuspended the same way I mass suspended.
Now I know something new about WHM.►►►Come join us at A Fun FRIENDLY Christian Forum◄◄◄