chat with globot about unlimited and overselling XD

gimgak · #1 06-24-2008, 01:52 PM

I don't think Brian listened to me at all :|

Please wait for a site operator to respond.
You are now chatting with 'Brian'
jack: do you oversell?
Brian: Welcome to ****** Sales Chat! How may I assist you today?
jack: do you oversell??
Brian: what do you mean
jack: do you oversell your resources
Brian: what resources
jack: is it possible for you to offer unlimited space? isn't unlimited impossible? and bandwidth too?
Brian: correct
Brian: in fact
Brian: you can monitor your usage and limits
Brian: in your control panel
jack: so you know that you are offering something impossible.
Brian: our other plans will show a limit on disk and bandwidth
Brian: well
Brian: we have a 30 day back money
jack: but you have unlimited on the front page
Brian: we will refund all hosting fees if not satisfied
jack: I didn't buy hosting here
Brian: we have many offers on the net
Brian: you are looking at this here
jack: i just wanna know if you oversell
Brian: GX01
Brian: Unlimited GB Disk Space
Brian: Unlimited GB Bandwidth
Brian: Unlimited domains/websites/or TLD
Brian: 25 mysql databases
Brian: 1 year = 7.95mo /95.40 ~ 2yr=6.95/166.80 ~3yr=5.95/214.20
Brian: and...keep my coupon handy for more value
Brian: In Coupon Code Box;
Brian: 1…erase contents…and retype brian1 coupon code for 1 free auto month on signup ++ quicker self-activation
Brian: 2…Need more free months?
Brian: 2 years…I will add 5 more totaling 6 free months
Brian: 3 years.I will add 11 more totaling 12 free months
Brian: jack
Brian: plan to copy chat
Brian: will help you with research and savings with the brian1
jack: err... what are you saying?
Brian: here...you have the specs for the GX01
Brian: and my coupon code brian1
jack: ok, but i didn
jack: ask for any coupon
Brian: for more value if you decide to come with us
Brian: its optional
Brian: but will give you more value
jack: how many GB's can i use before you suspend my account?
Brian: its unlimited
jack: but unlimited is impossible
Brian: ok
Brian: for that reason we offer the 30 day back
Brian: we will refund all hosting fees if you are not satisfied
jack: i know that for a fact, i'm planning on starting a host and for only $4.44 i could only offer 1GB, without overselling
Brian: we have many plans....
Brian: you are referring to this one
jack: well atleast your better than bluehost, they say their unlimited offer is not overselling
Brian: TERABYTE Xtreme
Brian: 1000 GB Disk Space
Brian: 1000 GB Bandwidth
Brian: 1 year = 4.44 per mo /53.28 ~ 2yr 6.95/136.68~ 3yr 5.95/196.08
jack: why more plans if your cheapest plan is unlimited?
Brian: if you need the GX01
Brian: i have a special order link
Brian: GX01= our best
jack: NO! i don
Brian: Are you ready to get started today?
Brian: if not copy chat
Brian: for future ref and savings
jack: NO! i'm getting hosting from theplanet soon, i don't need your overselling
Brian: again...we offer a 30 day back money
Brian: to make sure you are satisfied
jack: but i didn't buy anything!
Brian: if you buy...and not happy
Brian: we refund all hosting fees
Brian: if you cancel in 30 days
Brian: again..copy chat
jack: i know, ALL hosts do
Brian: will help you later with your research
jack: i don't need research! i already said i'm choosing to go with a dedi from another host
jack: how many people could visit my site, if i hosted here, at once?
jack: so, did you leave?
jack: i see, so your not replying
jack: hope your host doesn't fail like dreamhost does, brian
jack: cya

Mysteerie · #2 06-24-2008, 02:29 PM

I don’t know, I’m a bit against you on this one (not on the overselling of “unlimited” but on the torturing of a lowly sales agent who doesn’t set the policies of their packages). While we all know ****** is a horrible company and that unlimited anything is basically false next time take it up with the people who actually made that decision and not someone who just works for them.

**Dan_EZPZ** · #3 06-24-2008, 02:30 PM

Do you make a habit of using the Live Chat feature on sites for a laugh?

Mekhu · #4 06-24-2008, 02:31 PM

lol, I'm sure you ruined their day!

Sounds like somone is jealous of another companies success.

**040Hosting** · #5 06-24-2008, 02:41 PM

While i dont believe that overselling is the way to go, i have to agree mysteerie, you are pestering a sales agent which most likely only can tell you what they offer, and has no say in any of what he sells. Same as all those pests from call-centers they only are doing their job.

I must say he did keep on trying his best to sell it, his boss should be proud

**Steve_Arm** · #6 06-24-2008, 02:56 PM

I think you were talking to a software which selected random answers from a
"sales wow" answers pool.

DionDev · #7 06-24-2008, 03:19 PM

Quote:

Originally Posted by Steve_Arm

I think you were talking to a software which selected random answers from a
"sales wow" answers pool.

Thats what I thought too.

**Dan_EZPZ** · #8 06-24-2008, 03:41 PM

Quote:

jack: hope your host doesn't fail like dreamhost does, brian

Ha Ha Ha Ha!!

Dreamhost a failure? I hardly think so.

ldcdc · #9 06-24-2008, 04:06 PM

Well, if that's not a lesson in how to go after the sale, I don't know what is. Brian had one thing and one thing only in his mind: close the sale. I can only admire his persistence.

JohnJ · #10 06-24-2008, 04:11 PM

I don't entirely agree with overselling, but you shouldn't bother sales agents. They can't tell you why the business is ran the way it is, they are just doing their job.