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Thread: Live chat software?
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06-19-2008, 03:22 PM #1Registered User
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Live chat software?
Hi all
Which other than live person is a good chat program for your website?
Any help would be greatly appreciated.
Steve
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06-19-2008, 03:26 PM #2Frontend Web Developer
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I find that Kayako's LiveResponse is a great system. Also, StarDevelop's Live Help is great too and cheaper than LiveResponse. Check them both out and see which one helps you the most.
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06-19-2008, 03:40 PM #3Registered User
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Hi
Hi john
Thanks for your response, i have checked StarDevelop's Live Help though was looking for soomething abit cheaper or a pay monthly lease, just something to start me off and move up if and when we need it.
Thanks once again
Steve
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06-19-2008, 03:45 PM #4Frontend Web Developer
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Steve,
Then check out Live Response from Kayako:
http://www.kayako.com/liveresponse.php
It's about $30/month, maybe that might be able to fit you, but I think Live Help would be ultimately cheaper if you plan on using it for a while.
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06-19-2008, 05:48 PM #5Web Hosting Master
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There are several posts about this topic (probably over 70).
Please look at www.websitealive.com. They offer the best service, best experience and for the best price that I'm aware of. You can look at www.boldchat.com as well.
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06-19-2008, 06:20 PM #6Web Hosting Master
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We use Stardevelop LiveHelp and to be honest its awesome for the price of an owned license. The Desktop client is also excellent.
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06-19-2008, 07:15 PM #7Web Hosting Master
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do any of these web-based LiveChat clients use reverse Ajax for chat notifications or chatting?
I've found any client that uses polling to be slow and unreliableinit.me - Build, Share & Embed
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06-20-2008, 12:09 AM #8Web Hosting Master
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06-20-2008, 02:11 AM #9Web Hosting Master
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I have used Provide Support, which costs about $15 a month, and you don't have to worry about installing any software on your server, just a bit of code on each page that you want to feature Live Chat on. You are also able to download Chat Consoles for your PC, so that you don't have to use a Web-based system.
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06-20-2008, 03:25 AM #10Aspiring Evangelist
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Hi,
Feature per Feature, which is better StarDevelop Live Help ($119.95 One Time) or Provide Support Live Chat ($15 / mo)?. As per pricing, I think StarDevelop is cost effective in the long run.
Regards,
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06-21-2008, 10:35 PM #11Junior Guru Wannabe
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I have Kayako's Suite, which includes Liveperson, and it has been great. I also tried LivePerson, but switched because pricing was high per month, you couldn't host it yourself, and dh needed something that could merge better with the business.
The solution between the two, Provide Support Live Chat StarDevelop, is up to you. Do you want to pay one time or monthly , depends on your budget, however the onetime fee would personally be best for me. You have a sense that you own the license.
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06-22-2008, 12:37 AM #12Aspiring Evangelist
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Hi,
We are testing the Provide Support (10 Days Trial) and after this, will try also the StarDevelop.. and will see which is better.
Regards,
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06-22-2008, 07:37 AM #13WHT Addict
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One with a simply end user interface is what you need. We use Kayako, and its just great.
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06-23-2008, 03:53 AM #14Junior Guru Wannabe
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I have been using StarDevelop Live Help for last 4 years without any problem, originaly purchased under US$80. They offer lifetime FREE UPGRADE too.
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06-23-2008, 05:55 AM #15Newbie
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06-23-2008, 11:11 AM #16Web Hosting Master
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I would suggest phplive help as a online chat solution
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