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iMountain.com 8 Month Review

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  #1  
Old
WHT Addict
 
Join Date: Oct 2007
Posts: 114

iMountain.com 8 Month Review


I have been with iMountain.com for 8 months now and I wanted to give a quick followup on my progress with them.

Personally I can't say anything bad about these guys. They are truly a top notch operation on all levels. I started my busy American Idol blog out on a shared account and moved on to their managed luxury cluster in February and all I can say is wow. They propelled my blog through the entire season of Idol with little in the way of issues. Because of there service, help and expertise I was able to sustain 700 concurrent connections when David Cook was crowned the winner of season 7.

Uptime - there have been a couple of issues over the months, both of the big ones were discussed here but all outages were handled with great professionalism. Timely emails with updates were sent out and the problems were fixed with little downtime. The latest mysql outage didn't affect me since I have a dedicated mysql server. I did have a fairly serious DDoS attack over a period of 5 days that affected downtime but I was moved to a different server when all other options failed.

Support - These guys are fabulous. They have went above the call of duty at all hours of the day and night answering all of my requests for help. Believe me there have been a lot of support tickets. Mind you 99% of these were just for help on something and not really related to a problem with my hosting account that affected service. (Stating that so people don't think there is an issue with the hosting at iMountain)

Not to mention these guys are great at helping with 3rd party products. How many other support companies will attempt to help you with an issue with your wordpress or gallery install? None that I have ever had. I give them a huge thanks for all of that.

Price - You get what you pay for. iMountain may be a little more expensive with their shared and luxury clusters than some of those oversellers out there but you are getting a great service with these guys. Searching the forums will also find you some discounts you can apply to save a little money.

There is actually so much more I could say about these guys but I think from this review and the other ones floating around the forums that you get the idea that these guys mean business.

honestly I have tried various other hosting options in the past few Idol season from shared at surpass, dedicated at surpass and whatever you call mosso but I have found my home till the day my blog is taken offline. I truly won't be able to find anyone as dedicated to me and my blog as the fellows at iMountain. They take great pride in their service and for that I am truly thankful.

link is in my signature for verification that I am hosted on iMountain.



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  #2  
Old
Retired Moderator
 
Join Date: Oct 2002
Location: EU - east side
Posts: 21,913
Thank you for the detailed review! Good to hear you've found a good home for your site.

  #3  
Old
Newbie
 
Join Date: Sep 2007
Posts: 23
Seriously I can't agree more. I currently have about 5 sites at imountain and am very happy with them.

There have been some issues lately but am fine with that since its not a big deal. It happens to everyone some time or the other. Their support is definately great. They do everything for me, right from installaling drupal/wordpress etc.

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  #4  
Old
Web Hosting Master
 
Join Date: May 2008
Location: Melbourne, Australia
Posts: 10,436
Good to hear the Reviews on IMountain, Hope the Hosts makes you guys happy for the years to come

best of Luck In Hosting!

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  #5  
Old
Web Hosting Guru
 
Join Date: Jan 2006
Location: London
Posts: 301
I'm also with iMountain and they are frankly wonderful, I host my main site with them as they are reliable and I can depend upon them. Apart from the MySQL outage, that would be the only main problem, I can say about them - as it happened in my first month with them and my staff were dubious about them, things have settled and I have received no downtime their-in and if they any issues have come along they have always resolved them in a timely and professional manner; like the OP has said!

  #6  
Old
Web Hosting Master
 
Join Date: Jun 2007
Posts: 573
Hello DJSlim

Thank you for the kind words. To be honest, it's been fun having you as a client because your idolbloglive site is popular with our support crew and their teenage kids

Jonathan J,
Thank you for the patience with us that first weekend of yours, things must have settled down so because you haven't even written to say Hi!

__________________
:: iMountain.com Solar Powered Hosting - Same location for 20 years
:: Clustered, HSphere, Webhosting, VPS, Dedicated and Luxury clusters
:: Specializing in Database clustering and optimization for vBulletin, Joomla and Wordpress sites.


  #7  
Old
Disabled
 
Join Date: Mar 2005
Location: Southern California, USA
Posts: 182
Exclamation

Quote:
Originally Posted by imountain View Post
Hello DJSlim

Thank you for the kind words. To be honest, it's been fun having you as a client because your idolbloglive site is popular with our support crew and their teenage kids

Jonathan J,
Thank you for the patience with us that first weekend of yours, things must have settled down so because you haven't even written to say Hi!
I always write to say hi. Where's my love?

*Goes to write B a hello email*

  #8  
Old
Community Leader
 
Join Date: Oct 2002
Location: Mayberry
Posts: 19,912
Quote:
Originally Posted by imountain View Post
Thank you for the kind words.
Since these kind words were posted nearly 2 month ago, we'll leave it at that.

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