why do you love your DC?

eming · #1 06-16-2008, 05:49 AM

If you had to state 5 reasons that you really love your colo-provider, DC, or even your own service if you are a provider...what would it be?

Security?
Reliability?
Intelligent hands?
Really cool relax-room (games/TV/etc)?
Plenty of carriers?
A lot of power/rack?
Location?
Cool racks?
Low prices?
etc..etc...

D

rghf · #2 06-16-2008, 05:51 AM

Off the top of my head

Location - I don't like travelling far
Price - Decent price/decent service. Don't like power prices but not a lot I can do about that
IH - Save having to go to the DC to do stupid quick little jobs
Fire Suppresson kit - Don't want it all burning down
Free Coffee - 3am you need that java hit

TMS - JoseQ · #3 06-16-2008, 08:04 AM

Knowledgeable Support Staff.
Responsive Support Staff. (Listed separately because they sometimes exist without the other, luckily we get both now)
Good Network / Carrier Availability.
Good Facility Design (power availability, good cooling)
Price.

Vinayak_Sharma · #4 06-16-2008, 08:22 AM

Good human beings with good moral values to deal with, every thing good comes with them.

mgphoto · #5 06-16-2008, 09:21 AM

Stable network and power
Mature, experienced staff (network admins have been there an average of 10 years)
Location - 10 mins. away
Great area of town for entertaining clients

FastServ · #6 06-16-2008, 12:00 PM

24/7 techs onsite, 20 minutes remote hands free on each call
Techs carry cordless phones on the datacenter floor (no dealing with a tech's crappy cell phone connection + CRAC noise)
Diverse/reliable bandwidth connections and high density power when needed
Raised floor with plenty of cooling
Always parking right in front
Minimal freeway traffic (e.g. non-downtown areas)

vancouvercolocation · #7 06-17-2008, 07:48 PM

I run a datacenter myself so I am always looking for ways to improve...

Thanks for the list so far!

How important are things like coffee? (Dirt cheap to offer...)

soundguy · #8 06-17-2008, 09:21 PM

location - 3 miles away from my home office

access - 24/7 unescorted keyless entry

parking - located in a business park so my rack is literally steps away from most parking spots

cables - the crash cart has a ton of donated cables of every kind stuffed into the lower section so you can usually find something to fix a 3:00am problem or temporary hack without driving back home to dig thru your own stash

live cams - it's comforting to be able to see the goings-on at the DC anytime day or night.

FastServ · #9 06-18-2008, 09:21 AM

Quote:

Originally Posted by vancouvercolocation

I run a datacenter myself so I am always looking for ways to improve...

Thanks for the list so far!

How important are things like coffee? (Dirt cheap to offer...)

VERY improtant! If you don't have people running around 24/7, get one of these things and keep the K-cups stocked up =)

http://www.lnt.com/product/index.jsp?productId=2364654

scooby2 · #10 06-18-2008, 01:07 PM

Stability of power and reliability of network - 100% uptime since we moved in
24/7 access
Awesome Carrier Availability.
Cart bots/ladders/cables are freely available
Free wifi as well as workstations and phones
Video games/free k-cups and water - nice for me

Webdude · #11 06-18-2008, 05:56 PM

Quote:

Originally Posted by FastServ

VERY improtant! If you don't have people running around 24/7, get one of these things and keep the K-cups stocked up =)

http://www.lnt.com/product/index.jsp?productId=2364654

We actually have one of those..lol. We have a fridge, stove, microwave, hot dog machine, a tea brew, and a popcorn machine.

FastServ · #12 06-18-2008, 07:00 PM

Quote:

Originally Posted by Webdude

We actually have one of those..lol. We have a fridge, stove, microwave, hot dog machine, a tea brew, and a popcorn machine.

Nice, we don't have a hot dog or popcorn machine, but we do have a surround sound video game/movie setup and redundant N+1 refridgerators.

sailor · #13 06-18-2008, 07:06 PM

Quote:

Originally Posted by FastServ

VERY improtant! If you don't have people running around 24/7, get one of these things and keep the K-cups stocked up =)

http://www.lnt.com/product/index.jsp?productId=2364654

we installed a free coke / mystery flavor fountain and a capuccino machine like at the mini marts. everyone loves them - all you drink caffeine

we also have the fridge / mirowave etc - and we provide all the free microwave popcorn you can eat.

we are also putting in by popular demand a 47 inch lcd with satellite upstairs in the new break room with a pool table and a wii - eventually we will add a motion type arcade game. will have the needed leather couches and such as well - will be nice for breaks for employees and customers.