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  1. #1
    Join Date
    Jun 2003
    Posts
    60

    Problem with Addon Domains moving to parked?

    Hi,

    I have a reseller account in WHM and CPANEL.
    With that I have a range of sites under it created in Cpanel under addon domains.

    Everything works fine, then suddenly everything goes down, and all leads to the main site.

    Reason is, it shows all the domains in Cpanel as parked!
    Even removing them from there or WHM causes it to dissappear from the addon section and not show up online.

    Now it happened months ago where httpd.conf file had to be edited manually.

    And it just happened about 30hrs ago.

    Does anyone know why this would happen? I have asked my datacentre 3 times, with no clear answer about it, except it just does.

    How can it be prevented in future?
    Also asked my datacentre this with no answer.

    Will be putting up a review of them soon, and it will be the complete opposite of what I thought of them before.

    Thanks

  2. #2
    Join Date
    Mar 2006
    Posts
    241
    Quote Originally Posted by Stranger View Post

    Now it happened months ago where httpd.conf file had to be edited manually.

    And it just happened about 30hrs ago.

    Thanks
    Without taking a look, can't say what exactly the issue is .
    But any idea if they recompiled apache/php on the server? Note that new cpanel is more structured and it may overwrite manual edits in httpd.conf.

    http://www.cpanel.net/support/docs/e...3_changes.html
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  3. #3
    Join Date
    Oct 2007
    Posts
    1,903
    Hi,

    Make sure that the Addon domains are added correctly in the file
    /var/cpanel/users/username

    Run the command /scripts/updateuserdomains and check if there is any warnings.

    To rebuild the http conf, take a backup of apache conf and run the following command

    /scripts/rebuildhttpconf
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  4. #4
    Join Date
    Feb 2008
    Location
    Jakarta
    Posts
    154
    @ServerPoint

    Not sure a reseller can do those stuffs ..
    Then, OP should consult this with his hosting provider ..
    Last edited by tajidyakub; 06-04-2008 at 09:47 AM.
    Magnet Hosting | Layanan Hosting dan Server Indonesia
    http://www.magnet-id.com Indonesian Data Center, Peering with IIX and openIXP

  5. #5
    Join Date
    Jun 2003
    Posts
    60
    Thank you for your replies, I would like to, however have not received a reply from the datacentre.

  6. #6
    Join Date
    Feb 2001
    Location
    West Michigan, USA
    Posts
    9,687
    Cpanel addon domains have a long history of being buggy as hell. We don't even support them at AxisHOST - we tell people to use WHM.

    --Tina
    ||| 99.999% Uptime SLA!!!
    Plenty of space and bandwidth to fit your needs!
    www.AEIandYou.com - - (WP Friendly - Premium Reseller Hosting and Cheap Dedicated Servers)

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