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  #1  
Old 05-30-2008, 04:03 PM
THRMan THRMan is offline
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The Planet Down [merged]
Anyone have details on the network outage that's going on at The Planet right now?

Its been going on for almost 2 hours

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  #2  
Old 05-30-2008, 04:06 PM
layer0 layer0 is offline
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theplanet.com and thehostrack.com are both accessible from my end.

Edit: Correction, thehostrack.com is not accessible but is pingable, so your web server must be down - not a network issue.
  #3  
Old 05-30-2008, 04:10 PM
THRMan THRMan is offline
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No it was a network issue. Below is from a ticket:

Customer,

We are currently experiencing an issue with the network which we are expeditiously attempting to correct.
We should have this issue corrected shortly your patience is greatly appreciated.

Thanks,
-Dc Ops

Hopefully things are coming back online

UPDATE: It's an issue with a router.

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Last edited by THRMan; 05-30-2008 at 04:22 PM.
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Old 05-30-2008, 05:53 PM
asturmas asturmas is offline
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http://www.thehostrack.com/ and the planet OK from portugal
  #5  
Old 05-30-2008, 07:53 PM
Jonathan J Jonathan J is offline
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Both websites are working for me. (thehostrack and theplanet)

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  #6  
Old 05-31-2008, 07:47 PM
glace glace is offline
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69.57.151.0 to 69.57.154.255 is entirely down for me... for over 30 minutes
  #7  
Old 05-31-2008, 07:49 PM
Jame$ Jame$ is offline
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Something is definitely bad on their network right now. Confirmed with one of our servers which just isn't responding. LayeredTech price raise and now ThePlanet network issues, somebody please send me an ambulance.

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Old 05-31-2008, 07:51 PM
eth00 eth00 is offline
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From theplanet forum:

OK, our Hstntx1 facility has been evacuated and we have emergency services at the site. I'm still trying to determine the exact reason and the scope of impact...


No idea on exactly what it is but the issue is only the old Houston 1 from ev1/RS.

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  #9  
Old 05-31-2008, 07:51 PM
aleck aleck is offline
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Same here, one box out of 3 is down.
  #10  
Old 05-31-2008, 07:51 PM
ecenica ecenica is offline
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Down for us as well.

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  #11  
Old 05-31-2008, 07:52 PM
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Yes, I confirm. My servers with Theplanet down for almost 35 minutes now. Network Flow Statistics in Orbit confirms it.

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  #12  
Old 05-31-2008, 07:54 PM
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My server is also down
Any info would be very good please.

Tom << signatures are to be set up in profiles >>

Last edited by writespeak; 06-01-2008 at 11:30 AM.
  #13  
Old 05-31-2008, 07:58 PM
Jame$ Jame$ is offline
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Evacuated and emergency services on site? Doesn't sound so good..

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Old 05-31-2008, 07:59 PM
inogenius inogenius is offline
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Posts on the TP Forum say the entire Houston facility has been evacuated due to an electrical problem. Unless the facility is shooting lightning sparks wall to wall, I don't know what could have occurred, but it appears to be serious.

http://forums.theplanet.com/index.php?showtopic=90183
  #15  
Old 05-31-2008, 07:59 PM
eth00 eth00 is offline
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Quote:
Originally Posted by drsox View Post
My server is also down
Any info would be very good please.

Tom - www.mouselike.org
From theplanet's forum:

OK... guys we've had a major wide-spread electrical problem in our Hstntx1 facility. Hstntx1 has been evacuated at this point and emergency services are on site.

http://forums.theplanet.com/index.php?showtopic=90183

Nobody is saying anything else yet.

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