Your server would be monitored 24/7/365. You will be notified immediately of any failure of a service on your server and it will be fixed straight away. Monitored services include FTP, HTTP, MySQL, POP, SMTP and any control panel installed on the server.
Server software should be kept up-to-date, this includes the control panel, SSH, Perl, PHP, MySQL, Apache and other standard server software. We will also install other custom server software requested by the client, for example, Perl modules. So the host will do all of that.
They will ensure that your server is secure at all times, by configuring and installing any high-risk security patches, patches, fixes, etc.
That is what a managed server is like. Plus they will help with pop3 problems, webmail, ftp, installing php/perl scripts, etc.
What you are looking at spec wise is very nice (what price)?
If you have any more questions why don't you jump on aim/icq/msn/etc and we can chat?
Thanks for posting that information. It was helpful.
I'm still wondering if I need to be a big techie to get into this? Or basically the host manages everything about the server, and all I need to do is manage my clients and set up accounts through the control panel.
I might get on AIM later, gotta download it first though.