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08-24-2002, 08:00 PM #1Junior Guru Wannabe
- Join Date
- Aug 2002
- Posts
- 65
Managing your web hosting clients...
hello,
what I wanted to know is some popular methods that web hosts use to manage their web hosting client's information, including billing info, when bill is due, add-ons, and other information... Please post innovative managing ideas that you currently use for your web hosting company...
thank youWebDivisor - www.WebDivisor.com
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08-24-2002, 08:20 PM #2Quick, poke it with a stick!
- Join Date
- Jul 2001
- Location
- Troy, Missouri USA
- Posts
- 1,299
phpManager or perlbill
Sitekeeper
Google
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08-24-2002, 08:29 PM #3Disabled
- Join Date
- Sep 2001
- Posts
- 237
modernbill.com
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08-24-2002, 08:39 PM #4WHT Addict
- Join Date
- Sep 2001
- Posts
- 135
I scribble all the info down on loose leaf paper and shove the whole batch under my bed.
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08-24-2002, 09:18 PM #5Web Hosting Master
- Join Date
- Aug 2002
- Location
- London, UK
- Posts
- 9,039
I made an access database which i just keep all the info in ..
3 tables.
client info , hosting packages , domain names , billing
link the client to a domain and the domain to a package
and client to billing.
keep the info upto date and you can use it to search for certain dates, route out domains due to expire etc..
Next im going to port the whole thing to a mysql database and have it remotely stored so the other guys here can have access to it aswell. I will also then build in some auto emailing to the database for account payments etc.. hell i could release the scriptMatt Wallis
United Communications Limited
High Performance Shared & Reseller | Managed VPS Cloud | Managed Dedicated
UK www.unitedhosting.co.uk | US www.unitedhosting.com | Since 1998.
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08-24-2002, 09:40 PM #6Web Hosting Master
- Join Date
- Aug 2002
- Posts
- 645
check out modernbill.com (i wont say a word and i'll let the info, demo and quick email support speak for itself).. a bit tricky to take in all at first, but they do have an excellent new version coming up with CPanel intigration.. shoot, i sound like a spammer (haha). worth a look tho
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08-25-2002, 01:11 AM #7Web Hosting Master
- Join Date
- Aug 2002
- Location
- Baltimore, Maryland
- Posts
- 580
good old office type programs: star office, open office, lotus products, micro$hit products , or just find something nice and free @ hotscripts... u might wanna try that ubersmith thingie......(i store all information on an encrypted volume..)
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08-25-2002, 01:13 AM #8Dennis Johnson
- Join Date
- Jun 2001
- Location
- Kalamazoo
- Posts
- 33,412
phpManager was built for managing web hosting clients.
Highly recommended. At that price; it's an unbeatable solution.There is no best host. There is only the host that's best for you.
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08-25-2002, 02:18 AM #9Junior Guru Wannabe
- Join Date
- Apr 2002
- Location
- Hawaii
- Posts
- 33
webhostingbilling.com is a GREAT one.... I use it. Its a bit pricey but well worth its weight in Gold!
IvanThank you,
Ivan
Webhosting Hawaii Inc.
http://www.webhostinghawaii.com
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08-25-2002, 02:30 AM #10Web Hosting Master
- Join Date
- Sep 2001
- Location
- Clifton Park, NY
- Posts
- 925
weight in gold? thats one way to put it not a big fan myself.
-Brendan
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08-25-2002, 02:33 AM #11Web Hosting Master
- Join Date
- May 2001
- Posts
- 1,006
I would recommend using phpManager, been using it for the last 9 months without any problems and very pleased with it. Support from the vendor is excellent and real value for money.
WHO AM I? CLICK HERE!
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08-25-2002, 04:17 AM #12Web Hosting Evangelist
- Join Date
- Jul 2001
- Posts
- 483
Another option is to get someone to build you somethings from scratch.
We looked at all the popular commercial and free scripts but they all offered too much in some aspects and too little in others.
We posted here at WHT and also at elance.com. We ended up with an absolute bargain to be honest, the guy built it and modified it until we were happy and he continues to update/upgrade as and when required, for no extra charge
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08-25-2002, 04:43 AM #13Web Hosting Master
- Join Date
- Jun 2002
- Posts
- 1,060
SuperDon, who is this guy? Care to share?
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08-25-2002, 05:22 AM #14Disabled
- Join Date
- Aug 2002
- Posts
- 27
If your just starting out, php manager is the best way (and most economical) to go.
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08-25-2002, 05:51 AM #15Web Hosting Evangelist
- Join Date
- Jul 2002
- Location
- UK
- Posts
- 524
Use the work experience kid, plus plenty of post-it notes
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08-25-2002, 06:45 AM #16Junior Guru
- Join Date
- Jan 2002
- Posts
- 214
I have a custom PHP script. Nothing fancy, but it does the job.
Web-cp: an open source control panel: http://www.web-cp.net
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08-25-2002, 06:49 AM #17Web Hosting Master
- Join Date
- Aug 2002
- Location
- London, UK
- Posts
- 9,039
a text file
Matt Wallis
United Communications Limited
High Performance Shared & Reseller | Managed VPS Cloud | Managed Dedicated
UK www.unitedhosting.co.uk | US www.unitedhosting.com | Since 1998.
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08-25-2002, 05:08 PM #18WHT Addict
- Join Date
- Jun 2002
- Posts
- 102
I've been using PerlBill and been quite happy with it. The CPanel/WHM integration saves a lot of time.
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08-25-2002, 05:24 PM #19Web Hosting Master
- Join Date
- May 2001
- Posts
- 600
Ubersmith
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08-26-2002, 01:31 AM #20Junior Guru
- Join Date
- Oct 2001
- Location
- Ann Arbor, MI U.S.A.
- Posts
- 218
We just started using modernbill as well. It's been great so far.
Chris█ Chris Wells [clwells - at - nexcess.net]
█ Nexcess - Beyond Hosting
█ Dearborn, MI DC ● Southfield, MI DC
█ Wordpress Hosting, Magento Hosting & More!
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08-26-2002, 07:06 PM #21Newbie
- Join Date
- Aug 2002
- Location
- Boca
- Posts
- 11
Quickbooks pro, especially if some of your accounts pay by invoice with cash or checks.
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08-26-2002, 09:29 PM #22Web Hosting Master
- Join Date
- Feb 2002
- Posts
- 1,040
Where not just starting out!
We to are using phpmanager - its simple and gets the job done. We record everything in an access database and also print an invoice for every transaction and keep it on file...
Working on a PDF work flow system for making real good looking pdf invoices to be sent out to Au customers for Tax Invoicing.
Glad to be back in the office from my Holiday ***
Regards
Phillipwww.SURRENDERONLINE.com.au
Perfect Solutions Every Time! Sydney Based :: Dedicated Servers :: Colocation :: Superior Support::Reseller Solutions